Tournament Services Coordinator

Tennis Australia (TA) is one of the largest rights-holder, sport's governing body and media production houses in Asia-Pacific and each year we deliver Australia's premier sports and entertainment event, the Australian Open (AO). Employing passionate innovators from around the world and with the value of imagination underpinning everything we do, we strive to create world-leading, iconic experiences for our fans, patrons, and players.

We are now looking for a Tournament Services Coordinator to join our team on a fixed term contract basis from October until February based at Tennis HQ.

As this is a seasonal contract, we request full availability and flexibility across the summer months of December-February.

Fostering a workplace that is diverse and equitable is a high priority for Tennis Australia. We strongly encourage women, Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a disability and people from culturally diverse backgrounds to apply.

About the role

In this role you will:

- Tournament administration of AO transport team
- Tournament administration of the AO Transport team
- Finalise the team roster and make changes throughout the lead up to AO and during the event
- Find replacement staff as required and manage the roster to ensure mínimal overtime is incurred and adequate fatigue management
- Ensure that driver rostering is staying within budget and prepare a working model of shift swap procedures for AO25
- Maintain a method of sharing handovers and keeping the Transport Head Supervisors up-to-date on rostering procedures
- Attend regular meetings with the AO Transport
- Assist in the bump-in/out of transport offices, infrastructure and cars

About you

What you'll bring to the role:

- Previous experience using Rosterfy, highly desired
- High level understanding of Transport requirements at Major Events
- Strong administrative skills with high attention to detail
- Outstanding customer services and communication skills
- Ability to remain calm under pressure and be resilient
- Ability to build rapport and engage quickly with a diverse range of cultural backgrounds and generations
- Alignment with the Tennis values of: Imagination, Collaboration, Humility and Excellence
- Be an ambassador for Australian Tennis and the Australian Open
- You must hold (or be willing to obtain) a current Police Check and Working with Children Check

What's to love?
- Career development with a range of formal education and on the job training opportunities
- Tickets to the Australian Open
- Health & wellbeing activities through our Thrive program
- Onsite gym & tennis facilities
- Flexible working practices
- Free car parking
- A range of discounts from our sponsorship partners

To Apply
If you think you're up to the challenge, we'd love to hear from you A copy of the position description can be found

here.
- Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety._

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

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