Client Development Manager

3 days ago

Canberra, ACT, Australia Westpac Institutional Banking Full time

Permanent Role Canberra (preferred) or Sydney based - hybrid working

**How will I help?**

You will join Westpac Institutional Bank's Global Transaction Services (GTS) Client Engagement team, as a Client Development Manager and have the privilege of partnering and working with a portfolio of key Public Sector clients.

You will be responsible for managing a diverse portfolio of Public Sector clients and tasked with driving growth through a purposeful innovation and digital transformation program that delivers better citizen experiences and supports a productivity agenda. You will develop long term strategic plans to maximise the opportunities to provide exceptional service to our clients.

**What's in it for me?**

Inspiring locations. Flexible workspaces. And unexpected opportunities. Plus, the backing and great benefits from one of the most refreshing employers in Australia. For example, you'll be able to have access to some of the best banking, wealth and insurance benefits in the market, be paid well, as well as an entire suite of online learning and career planning tools so you can grow.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

You will be a seasoned Client Development Manager, Relationship Manager or established Transaction Banker who has experience managing and meeting the needs of Public Sector or Corporate clients while being confident in developing long-term strategic sales plans to retain relationships. You will be able to analyse the existing strategy of your client to identify conversation points and product opportunities.

You will have excellent written and communications skills and experience designing and drafting high quality solution and presentation documents.

You will be experienced in:

- Building and maintaining relationships with senior internal and external stakeholders.
- Assisting with managing governance and contractual obligations for large complex clients.
- Building a high-quality service culture for clients.
- Demonstrating a thorough understanding of the Client's strategy to identify opportunities for strategic alignment with the GTS technology and product investment road map.
- Participating as part of agile client engagement and product teams. Actively engage as part of a culture that ensures risk and compliance are key considerations in any decisions made.

**What's it like to work there?**

For the past 200 years, we've been backing people, businesses, communities, and ideas. As Australia's first bank, we've adapted and evolved, inspired by our customers and a genuine desire to create better futures.

Together, we're creating better futures for all our people, customers, communities, and shareholders. This has been our enduring Purpose.

We make change happen in the community. It's our shared vision of a safer, greener and more inclusive world that sees us back new ideas, innovations and individuals who are creating better futures.

**How do I Apply?**

**Do you need reasonable adjustments during the recruitment process?

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