Level 1 Help Desk

Job Opportunity: Level 1 Help Desk EngineerWe are seeking a skilled and customer-focused professional to join our IT support team as a Level 1 Help Desk Engineer.The successful candidate will be responsible for providing technical assistance and resolving issues related to Windows-based IT systems, hardware, and software. Key responsibilities include...

Job DescriptionWe are seeking a highly skilled and dedicated individual to join our team as a Help Desk Agent – Level 2. As a key member of our IT support team, you will play a critical role in providing timely and effective support to our staff.Your primary responsibility will be to troubleshoot basic technical problems reported by users, receive, log,...

Service Desk Specialist RoleWe are seeking a skilled Service Desk Specialist to join our team in delivering top-notch IT support and ensuring quality service delivery. The ideal candidate will possess strong technical knowledge, excellent communication skills, and a customer-first mindset.This role is part of our corporate team, responsible for providing...

Our organization is committed to delivering high-quality care and services to the West Australian community.We are seeking a highly skilled and experienced Asset Help Desk Lead to join our team in Rivervale.This key role will be responsible for managing the help desk, coordinating work orders, scheduling works, and assisting with the oversight of service...

Job Title: Help Desk LiaisonThe ideal candidate will possess excellent communication skills and a strong work ethic to excel in this role.About the Role:Previous experience in a customer service or call centre environmentExperience in administration and data entry using Microsoft OfficeProficiency in Excel and other Microsoft Office applicationsExcellent...

Service Desk Analyst Job OverviewWe are seeking a skilled professional to provide exceptional service and support to our users across Australia.Key Responsibilities:Provide timely and effective service desk and desktop support to agreed service levels- Conduct equipment set-up, relocation, and administration- Promote a security culture to meet compliance...

Help Desk OfficerAustralia-wideOngoing Full TimeDescriptioneveryone Position SummaryKey ResponsibilitiesCustomer Support:Respond to customer inquiries via text, email, video calls, and video messages, ensuring a high-quality customer experience. Troubleshoot problems with login, connectivity, hardware/software usage. Escalate unresolved issues to...

Job Title: Help Desk Specialist">About the Role:">We are seeking a highly skilled and customer-focused individual to join our team as a Help Desk Specialist. This role is ideal for someone who enjoys working in a fast-paced environment, has excellent communication skills, and is able to manage multiple tasks efficiently.">Key Responsibilities:">- Respond to...

Ethan Global  is part of one of the largest privately-owned service providers within the Australian ICT industry. We are known for our entrepreneurial spirit and can-do culture, and pride ourselves on our innovative thinking and best-in-class service We are looking for a self-starting, experienced Level 1/2 Technical Support Officer who will possess the...

Job Title: Customer Service Professional - Help DeskWe are seeking an experienced customer service professional to assist on the helpdesk of a busy help line.Key Responsibilities:Provide advice and assistance to customers in attending and resolving their enquiries.Accurately record customer/stakeholder details, issues, feedback, and complaints.Contribute to...