Level 1/2 IT desktop support
2 days ago
Ethan Global is part of one of the largest privately-owned service providers within the Australian ICT industry. We are known for our entrepreneurial spirit and can-do culture, and pride ourselves on our innovative thinking and best-in-class service
We are looking for a self-starting, experienced Level 1/2 Technical Support Officer who will possess the following experience:
- Proven experience in a Service Desk environment resolving level 1 & 2 issues
- Working in a large enterprise environment supporting customers over the phone
- Good troubleshooting and problem solving experience
- A proactive nature, an enthusiastic attitude and a genuine desire to help people;
Technologies:
- Windows XP/7/8/10
- Active Directory - account administration
- Patching / basic cisco skills
- Microsoft Office ;
- MS Exchange;
- MS Systems Centre;
- Hardware, Printers and peripherals.
- DNS, DHCP, TCP/IP
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