
Help Desk Liaison
6 days ago
Job Title: Help Desk Liaison
The ideal candidate will possess excellent communication skills and a strong work ethic to excel in this role.
About the Role:
- Previous experience in a customer service or call centre environment
- Experience in administration and data entry using Microsoft Office
- Proficiency in Excel and other Microsoft Office applications
- Excellent verbal and written communication skills
- Attention to detail
- A great work ethic and positive attitude
Key Responsibilities:
- Handle customer inquiries and resolve issues efficiently
- Provide exceptional customer service through multiple communication channels
- Maintain accurate records and databases using Microsoft Office
- Work collaboratively with colleagues to achieve team goals
Requirements:
- 1 year of customer service experience
- 1 year of administration experience (preferred)
- 1 year of Microsoft Office experience (preferred)
What We Offer:
- Full-time or casual position
- Opportunity to grow professionally in a dynamic environment
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