Field Service Specialist

7 days ago

Melbourne, Victoria, Australia Agco Full time

**Who We Are Looking For**:
The **Field Service Specialist** **will support the AGCO Dealer network, by being a field based contact point for technical support, and provide support to the dealer including, but not limited to operational / departmental support; workshop operation, special tooling, customer queries, product campaigns and training requirements.

Technical support, providing a first point of contact to assist with technical issues within the dealership, and provide timely solutions to ensure consistent uptime of AGCO products.

**What You Will Do**:

- Work alongside our dealer partners to resolve field service issues.
- Attend, 'Train the Trainer' courses on all AGCO products
- Organize & conduct/assist dealer training - product, technical, installations, & AGCO systems
- Perform technical visits to support timely resolutions to product issues.
- Communicate with dealers directly and via Tech Connect support portal.

**What You Are**:

- Demonstrated knowledge of product and technical understanding of modern agricultural equipment.

Strong analytical skills and evaluative judgement based on the analysis of factual and qualitive information in complicated or novel situations- Understanding and awareness of the Australian agricultural industry.
- Awareness of Occupational, Health & Safety requirements.
- Agricultural self-propelled sprayer experience.

AGCO is a global leader in the design, manufacture, and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions - to an environment where the future is happening now.

Join us as we bring agriculture into the future. Experience our global diversity and enterprising spirit while helping us create innovative technology that helps feed the world's nearly 8 billion people. For more information, please visit AGCO - Your Agriculture Company.

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