Senior Field Services Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeFieldServices Full time $90,000 - $120,000
Job Position: Senior Field Services Specialist

This is an urgent requirement for a highly skilled professional to provide field-based technical support and manage complex issues related to hardware, applications, and telecommunications.

The successful candidate will have excellent communication skills, strong problem-solving abilities, and in-depth knowledge of IT hardware and software.

  • Responsibilities include:
  • Providing second-level technical support for End User Devices and Telecommunications
  • Managing the Field Services Incident Management Process

In order to succeed in this role, candidates must possess the following key skills:

  • Technical expertise in IT hardware and software
  • Strong analytical and problem-solving skills
  • Excellent customer service and communication skills

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