Business Inclusion Specialist

About us

Help is a social enterprise assisting people with disability lead fulfilling and independent lives. Over the past 57 years, we've created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it's employment, learning, community connection, or anything in between – we work step by step alongside every individual to achieve their goals. We do this with the help of our social enterprise businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams. Help provides an ecosystem of opportunity.

What's in it for you?

At Help every person is the master of their journey. And that starts with our team. We are a values-based organisation that strives to create an environment where employees openly embrace our mission and vision every day. As a valued member of our team we're committed to looking after you, by offering some great benefits including:

• Excellent salary sacrificing benefits Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
• An inclusive work environment that values both your personal and professional life, with a strong focus on flexibility to help you achieve a healthy work-life balance
• Access specialist and accredited training, professional mentoring, and ongoing coaching
• Benefit from opportunities for professional development and career advancement
• Learn while you work with the opportunity to gain a Certificate IV in Community Services
• Celebrate your milestones through our dedicated Service Award Program
• Access free and confidential support through our Employee Assistance Program (EAP)
• A job where every day is different and you will positively contribute to the lives of people with disability
• This role includes a company vehicle

About the Opportunity

The Business Inclusion Specialist plays a critical role in implementing the Help Employer Strategy, aimed at enhancing employment outcomes for people with disability. The position focuses on building strong relationships with local employers and supporting them to become confident, capable, and inclusive workplaces. The Business Inclusion Specialist will be responsible for securing suitable and sustainable jobs for Help's Inclusive Employment Australia (IEA) participants and nurturing relationships with employers to increase repeat business and conversions.

Your key responsibilities will include but are not limited to:

• Ensure each participants' individual needs and aspirations for employment are at the center of your focus
• Meet and exceed monthly KPI targets: sustainable placements and high level of conversion
• Build and manage an employer database to generate suitable job opportunities for IEA participants
• Deliver tailored resources and advice to improve employer confident in recruiting, supporting and retaining people with disability
• Facilitate the creation of sustainable job opportunities through job creation and job carving
• Contribute to the development and implementation of innovative solutions to support participants with complex needs
• Ensure that sufficient and compliant Documentary Evidence is maintained to prove Services have been delivered in compliance with the Deed and associated guidelines
• Reverse Market to employers, to promote skills and strengths of participants
• Advise staff of labour market fluctuations and industry/employer needs
• Advise employers of wage subsidies and eligibility requirements
• Work closely with the team to plan, prepare and market participants for successful placement outcomes
• Effectively demonstrate "best practices" and promote Help Enterprises awareness
• Manage employer and participant expectations, and demonstrate personal resilience in handling setbacks and objections
• Present in a style that displays high energy, trustworthiness and projects a great first impression
• Demonstrate flexibility, adaptability, and responsiveness to work demands and circumstances
• Actively promote and support the Mission, Vision and Values of Help Enterprises by maintaining social, ethical and organisational standards and values, always honouring commitments and treating people with dignity, respect and fairness
• Build and manage an employer database to generate vacancies

This position is Full-Time operating in the following areas: Corio, Newcomb, Waurn Ponds, Leopold and the wider Geelong region

The role will commence through October/November

About You

You care about people and want a job that makes a difference. We are seeking motivated and values driven individuals to join our Inclusive Employment Australia division as a Business Inclusion Specialist. Your care and dedication to each participant will be evident by the hard work you put in:

• Prior Employment Services experience will be highly regarded, but not essential
• Strong customer service/sales experience and strong communication and interpersonal skills with a flair for networking
• Reverse marketing, sales or cold calling experience
• Demonstrated ability working towards targets and KPIs
• Problem solving and conflict resolution
• Excellent time management skills
• Resilient in nature and ability to thrive in a continuously changing environment

How to apply for this role?

If you are determined to make a difference and want to join our team of HELP Hero's, we encourage you to submit your application.

Applications will be assessed as they are received

Contact: To learn more about this opportunity please contact the Recruitment team on:

As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), current First Aid and CPR certificate, professional reference checks and a national police check.

If you would like to learn more about working for us or what we do, we encourage you to visit or follow us on LinkedIn