Client Service Officer

1 week ago

Sunshine Coast Regional, Australia Demant Group Full time $60,000 - $80,000 per year
Who is Audika?

Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.

In Australia, Audika has over 350 clinics who provide hearing services to our valued clients.  We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.

Responsibilities

We are looking for an organised and customer centric individual to be a Clinic Co-Ordinator at Audika Maroochydore Clinic on full-time basis (Monday to Friday, 8.30am-4.30pm) If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.

This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a compassionate, process oriented and purpose-driven individual whose outstanding organisational  and customer service skills will help more people get access to better hearing. 

You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.

You will learn about all our products, services, our competitive advantages, and government funding programs. With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions. 

You'll be successful in this role if you have:
  • Previous sales, administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
  • Experience working with an older demographic, preferred
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate (HSC) or TAFE Qualification
  • Advanced computer skills
What's in it for you:
  • Permanent Full-Time role in an established global organisation
  • Performance incentives
  • Supportive hearing care team
  • Professional development through clear career path and professional training
  • MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia
  • Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
  • Employee Assistance Program
  • Birthday and Christmas gifts
Our Values

Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.

We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. 

We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

We create trust We are Team-players We create innovative solutions We apply a can-do attitude in everything we do.


  • Client Service Officer

    11 hours ago

    Sunshine Coast, Australia Programmed Full time

    Programmed Skilled Workforce are currently looking for enthusiastic Client Service Officers to join a well-established client service team within a large sport and recreation venue. The venue operates 24/7 and provides facilities and services in both a community leisure centre and residential accommodation setting, and hosts activities and events for large...

  • Client Service Officer

    4 days ago

    Sunshine Coast, Australia Programmed Full time

    Programmed Skilled Workforce are currently looking for enthusiastic Client Service Officers to join a well-established client service team within a large sport and recreation venue. Programmed Skilled Workforce are currently looking for enthusiastic Client Service Officers to join a well-established client service team within a large sport and recreation...

  • Client Service Officer

    5 days ago

    Sunshine Coast, Australia Programmed Full time

    Programmed Skilled Workforce are currently looking for an enthusiastic Client Service Officer to join a well-established client service team within a large sport and recreation venue. Programmed Skilled Workforce are currently looking for an enthusiastic Client Service Officer to join a well-established client service team within a large sport and...

  • Client Service Officer

    1 day ago

    Sunshine Coast, Australia Programmed Full time

    Duties and responsibilities of the role will include, but will not be limited to the below: - Client Inductions - Group visitor packs are created and maintained accordingly - Supervision and coordination of group arrivals, activities and departures - Coordination of meal services - Feedback collection - Administrative duties - Manage facility set ups and...

  • Office Manager/client Services Officer

    11 hours ago

    Sunshine Coast, Australia HRM Contracting and Consulting Full time

    We are seeking a full-time Office Manager & Client Services Officer for an Accounting Firm. **Duties will include**: - High level management support to professional staff; - Professional management of communications across clients; - Manage the workflow and WIP; - IT ability to problem solve with systems, liaising with IT computer consultants, to manage...

  • Client Service Officer

    1 week ago

    Sunshine Coast, Australia Programmed Full time

    Programmed Skilled Workforce are currently looking for enthusiastic employees to commence in a role with a large outdoor recreation facility, that hosts activities for schools and groups. Programmed Skilled Workforce are currently looking for enthusiastic employees to commence in a role with a large outdoor recreation facility, that hosts activities for...

  • Client Services Officer/administration Assistant

    1 week ago

    Sunshine Coast, Australia Clarke McEwan Chartered Accountants Full time

    Clarke McEwan Accountants is a reputable Chartered Accounting firm located in the vibrant area of Maroochydore on the Sunshine Coast. Our waterfront offices on the Cotton Tree Esplanade are ideally positioned near parks, cafes, Sunshine Plaza, and the new Maroochydore town centre. We specialize in providing tailored services to successful businesses and...

  • Client Liaison Officer

    2 weeks ago

    Sunshine Coast Regional District, Australia AUSMAR Full time

    We are a locally owned and operated new home builder looking to expand our existing team.We are seeking a passionate and experienced Client Liaison Officer (CLO). This is a highly rewarding role that plays a pivotal part in delivering an exceptional client experience throughout the home-building journey.Location: Sunshine Coast, QLD Employment Type:...

  • Client Service Officer

    2 weeks ago

    Sunshine Coast, Australia Queensland Health Full time

    **Key Responsibilities include**: - Investigate and respond to payroll service delivery issues quickly and sensitively and to correct errors in a timely manner following enquiry management procedures and resolution timeframes. - Provide accurate and timely advice in relation to payroll processes, business requirements and timeframes to clients and...

  • Client Service Officer

    6 days ago

    Sunshine Coast, Australia Queensland Health Full time

    It may be a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 (Health Employment Directive No. 12/21 and Queensland Health Human Resources Policy B70. **Your key responsibilities include**: - Accurately perform payroll functions including Rostering and HR master data maintenance in a timely manner,...