
Client Liaison Officer
2 weeks ago
We are a locally owned and operated new home builder looking to expand our existing team.
We are seeking a passionate and experienced Client Liaison Officer (CLO). This is a highly rewarding role that plays a pivotal part in delivering an exceptional client experience throughout the home-building journey.
Location: Sunshine Coast, QLD Employment Type: Full-time, Monday to Friday (Office-based) Company: Locally owned and operated new home builder
Key Responsibilities
- Serve as the primary point of contact for clients, ensuring clear and empathetic communication
- Proactively manage client expectations while achieving project milestones
- Interpret and apply relevant building codes, council planning requirements, estate covenants, and QDC standards
- Collaborate with internal teams to ensure seamless project delivery
- Troubleshoot and resolve client concerns with minimal disruption
Ideal Candidate Profile
- A self-motivated, positive team player with a proactive mindset
- Exceptional communication and interpersonal skills
- Strong time management and multitasking abilities
- High attention to detail with minimal error tolerance
- Technologically confident and quick to learn new systems
- Able to think on their feet and solve problems independently
Required Experience & Skills
- Minimum 5 years of high-level customer service experience in FMCG or similar fast-paced environments
- Proficient in Microsoft Office Suite, with advanced Excel capabilities
- Demonstrated ability to interpret and apply regulatory and planning documentation
How to Apply
To express your interest, please email hr@ausmargroup.com.au
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