Client Service Officer

5 days ago

Sunshine Coast, Australia Programmed Full time

Programmed Skilled Workforce are currently looking for an enthusiastic Client Service Officer to join a well-established client service team within a large sport and recreation venue.

Programmed Skilled Workforce are currently looking for an enthusiastic Client Service Officer to join a well-established client service team within a large sport and recreation venue.

The venue provides facilities and services in both a community leisure centre and residential accommodation setting, and hosts activities and events for large school, community, and sporting groups.

The Client Service Officer contributes to the overall experience for visitors and requires an organised individual with strong customer service who can work in a fast-paced environment both autonomously and in a cohesive team.

We are seeking workers that are interested in learning or expanding their skills within the industry and have different opportunities available pending your skill level/experience. We currently have casual roles are available with a minimum of 24 hours a week.

Duties and responsibilities of the role will include, but will not be limited to the below:
Providing exceptional customer service with client groups from arrival to departure, including inductions and collation of client feedback.
- General operational duties including coordination of seated meals, facility preparation and emergent cleaning.
- Administrative and reception duties including point of sale transactions.
- Coordination of emergency and incident responses.

What we are looking for:

- Previous experience in a similar role (tourism, recreation and hospitality industries)
- Positive Blue card - mandatory
- Current First Aid and CPR certificate (or willingness to obtain)
- Positive friendly attitude able to problem solve
- Proven ability to work both autonomously and as part of a coordinated team

**Who we are**

As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.

At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**_ So it's over to you. If you would like to join our team, APPLY now._**

**To learn more about working with Programmed, we encourage you to visit our website.

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