Duty Manager

3 days ago

Northern QLD, Australia Townsville RSL Full time $90,000 - $120,000 per year

The Townsville RSL is seeking a motivated and experienced Full time Duty Manager to join our committed and professional team. This hands-on leadership role involves overseeing daily operations and ensuring the Club runs smoothly and efficiently at all times.

Key Responsibilities:

  • Open and close the Club in accordance with procedures
  • Oversee daily operations across bars, restaurant, functions, and gaming area
  • Provide leadership, support, and direction to staff
  • Delegate tasks and assist in onboarding and training new team members
  • Ensure adherence to Club policies and procedures
  • Maintain compliance with all relevant legislation and industry regulations
  • Conduct routine safety and compliance inspections

What we're are looking for:

  • Previous experience in a Duty Manager or Supervisory hospitality role
  • Proficiency with the Odyssey Gaming System (preferred)
  • Experience with TAB, Keno, and Gaming operations
  • Basic administrative and financial skills
  • Strong leadership and communication skills
  • Excellent time management and problem-solving skills
  • Ability to remain calm and make effective decisions under pressure
  • A passion for providing outstanding customer service

Required Certifications:

  • Current RMLV certificate
  • Liquor Approved Manager License
  • Responsible Service of Gaming (RSG)
  • First Aid certificate

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