Administration Coordinator

19 hours ago

Erskine Park, New South Wales, Australia Momentum Consulting Group Pty Ltd Full time $60,000 - $90,000 per year

About the Role

Our client is a third-party provider of warehousing and distribution services, proudly supporting major clients within the entertainment and publishing industries. Operating from a modern facility in Western Sydney, the team is dedicated to delivering service excellence through collaboration, reliability and continuous improvement.

Benefits

  • Opportunity to progress into an Account Manager role as your career develops.
  • Supportive and collaborative team environment.
  • Modern facility with easy access to major motorways.
  • Work with high-profile clients in a dynamic and fast-paced industry.

This newly created role plays a key part in supporting client operations by coordinating communication between clients, warehouse operations, and internal departments. You'll ensure the smooth day-to-day running of activities, help maintain high service standards and contribute to the success of time-sensitive projects.

This role would suit someone who is highly organised, proactive, and thrives in a fast-paced logistics and distribution environment.

Key Responsibilities
- Act as a primary contact for assigned client accounts, maintaining clear and proactive communication.
- Coordinate and participate in operations meetings internally and with client teams to ensure alignment on deliverables.
- Build and maintain strong, trust-based relationships with clients.
- Liaise with freight and logistics providers to ensure timely and accurate deliveries.
- Monitor and manage critical project milestones to meet key deadlines.
- Prepare regular performance and KPI reports for internal stakeholders and clients.
- Work closely with internal operations, planning, and distribution teams to ensure seamless service delivery.
- Provide support to the Senior Account Manager and step in during their absence to maintain service continuity.

About You
- Minimum of 12 months experience in a similar customer-facing or administrative coordination role.
- Proven background in account coordination, customer service, logistics, or distribution.
- Excellent communication skills - both written and verbal, with confidence communicating over the phone and via email.
- Strong proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
- Exceptional organisational and problem-solving skills with a proactive, solution-focused mindset.
- Ability to work collaboratively in a team environment and manage multiple priorities.

How to Apply

If you're an experienced professional looking for your next opportunity in a values-led organisation that recognises potential and offers genuine career progression, we'd love to hear from you.

Please submit your resume outlining your relevant experience via the application link. Confidentiality is assured for all applicants.

Momentum is innovative, results-driven & customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions for both clients & candidates. Whether it be one off-hires, bulk recruitment, onsite workforce management or large vendor management models.

Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

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