
Administration Supervisor
2 days ago
We are currently seeking an Administration Supervisor who shall be responsible for providing excellent quality service to customers and lead the customer service team. This is a full-time based in Erskine Park (NSW)
What you'll be doing- Ensuring all customer orders are delivered/dispatched on any given day.
- Coordination of administrative activities to support operational needs.
- Responding to customer enquiries and requests.
- Ensuring all administrators are cross trained in all aspects of sites administration functions.
- Housekeeping of admin office and surrounds.
- Performance management of administrative staff.
- Adhering to DGL OH&S policy.
- Coordinating/assisting in the conduct of risk assessment.
- Embracing training and professional development offered by DGL
- Building and maintaining positive relationships with staff, customers & suppliers.
- Liaising with site manager on day to day administrative requirements.
- Ensuring procedure, processes& practices are performed in accordance with DGL QMS.
- Ensuring staff are adequately trained to carry out their duties in a safe and efficient manner.
Here are some of the skills and experience you'll need for the role.
- At least 2 years' experience in a similar role
- Strong customer service focus
- Ability to meet deadlines through effective prioritisation and time management
- High data processing accuracy and speed
- High level written and oral communication skills
- Good attention to detail
- Ability to coach and transfer skills and knowledge to others
- Experience with computer software packages including Microsoft Excel/ Word/Outlook
Ability to comply with Company policies, procedures, and legislative requirements.
Knowledge of the Australian Dangerous Goods Code (ADG) and/or Dangerous Goods Storage & Handling Regulations would be highly regarded, as would experience in 3PL inventory/warehouse management systems.
Why work at the DGL Group?At DGL Group, we focus on solving problems for our customers. We are a diversified industrial group of companies, offering end-to-end supply chain service, including chemical and industrial formulation and manufacturing, warehousing and distribution, waste management and environmental asolutions.
With more than 4,200 customers and 850+ employees, we operate across Australia and New Zealand, as well as internationally. We are listed on the Australian Securities Exchange (ASX) and are on a trajectory of significant growth – which brings enormous opportunities for the right candidate.
Recruiters: We recruit internally so please don't send us candidates or contact our managers. We'll contact you if we require your support.
Privacy collection noticeAs part of the application process, we ask you for private information such as your name, contact details, qualifications, employment experience, your right to work in the relevant location and, in some cases, medical information. If you move ahead to the next step, this will also include reference checks and potentially personality profiling. This information provides us with an insight into how suitable you are for the role.
Any information obtained is confidential and managed by the relevant recruiting team member. We store the information securely, and it can be accessed only by nominated people in the company. It is not provided to any third party without your written consent. Where the law requires, the information may be provided in line with the legal direction. By applying for this role, you consent to the collection of private information in line with this notice.
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