Receptionist/Administration Officer

2 weeks ago

Gold Coast, Queensland, Australia Ladybug House PL Full time $60,000 - $80,000 per year

Why join Ladybug House?

Join a vibrant, friendly team where your contributions are truly valued

We have a supportive leadership team that works closely with you

Great opportunities for career growth and development

Empowering children and their families to be their best

About Ladybug House

Ladybug House is a family-owned paediatric clinic across 3 locations in Gold Coast and Melbourne, providing occupational therapy and speech pathology to children.

At Ladybug House, we are passionate about the work we do and the contribution we make to each other, the families we support, and the community. We are big enough to provide the support and resources you need, but small enough that we care.

About the role

We are looking for an experienced part-time or full-time Receptionist/Administration Officer to join our team in Mudgeeraba, who can support our (wonderful) team of Speech Pathologists and Occupational Therapists in providing high quality care to our clients and their families.

This role will see you:

  • Welcoming our clients to Ladybug House
  • Ensuring all face-to-face, phone and online enquiries are dealt with in a pleasant and professional manner
  • Entering data accurately into practice management software (Splose)
  • Scheduling/rescheduling appointments
  • Filling appointment cancellations
  • Taking payments over the phone and in person using Tyro
  • Light cleaning duties
  • Providing general administrative and systems support to the Ladybug House team

About you

You are passionate about paediatric healthcare and thrive in a collaborative team environment. You are empathetic, proactive and solutions-focused, with a natural ability to make patients and their families feel cared for and supported.

You are highly organised and detail-oriented, with an ability to multi-task and prioritise in a busy work environment.

You have:

  • Minimum 2 years' experience working as a Receptionist or Administration Officer in a healthcare setting – paediatric allied health experience will be highly regarded
  • Experience working within NDIS and Medicare frameworks
  • Technical proficiency in practice management/scheduling software and Google suite. A strong working knowledge of Splose will be highly regarded.
  • Working with Children Check and NDIS Worker Screening Check
  • Permanent working rights with no restrictions

If you would like to apply for this role, please click on the "apply now" button.

Along with your resume, please attach a cover letter detailing the days and times you are available to work.

Please note: Due to the high number of applications anticipated, only successful applicants will be contacted. If you have not heard from us within 10 business days, unfortunately your application has been unsuccessful on this occasion. Thank you for your understanding.

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