Front Office Receptionist

2 weeks ago

Gold Coast, Queensland, Australia Burleigh Beach Tower Full time $31 - $53 per year

Resort Front Office Receptionist Part Time

Burleigh Beach Tower Resort is seeking a casual Front Office Receptionist for immediate start in Burleigh Heads QLD.

As our Front Office Receptionist, you are the face of the Resort and the first point of call for our guests, providing exceptional customer service is your main priority. You will be responsible for checking in and out guests, Taking Reservations by phone and email.

You will be responsible for:

  • The check-in and check-out of guests
  • Providing high-quality customer service
  • Attending to guest requests
  • Providing local knowledge on services and attractions to guests
  • Managing guest accounts
  • Ensuring booking details are complete and always correct.
  • Following up on reservation details and entering details into the property management system
  • Liaising with travel agents to ensure booking details are correct.
  • Checking daily arrivals and confirming details to ensure a smooth and seamless stay for every guest.
  • Following up on methods of payment with guests
  • Administration tasks associated with the Front Office, including housekeeping schedules.

To succeed in this role, you must:

  • Deliver exceptional 4 – 5 Star customer service.
  • Have a friendly and outgoing disposition.
  • Have an eye for detail.
  • Have Experience in a Resort/Holiday Accommodation environment.
  • Have Experience using Resly or similar Property Management System
  • Be able to learn new information quickly.
  • Be extremely team orientated.
  • Strong communication and interpersonal skills
  • Be proactive and be willing to help where needed.
  • Outstanding personal presentation

Part Time Role - $31 - $53 per hour

Hours will be 9am - 5pm Fridays and 9am - 12pm Saturdays, Sundays and Public Holidays, so you must be available to work weekends.

Minimum 14 hours per week but must have the flexibility to work extra hours if required at busy times.

If you meet the above criteria and have an interest in excelling within the hospitality industry, please forward your resume along with covering letter outlining your interest in the position. Please be sure to specify if you are applying for the full time or casual position.

  • Front Office Receptionist

    2 weeks ago

    Gold Coast, Queensland, Australia Hi Ho Beach Apartments Full time

    **Job Title**: Front Desk Receptionist / Administration Staff (Casual)**Location**: Broadbeach, on the Beach**Job Type**: Casual**Salary**: $30-$35 per hour**Shift Times**:- Friday: 8:30 AM - 5:00 PM- Saturday: 8:30 AM - 2:00 PM- Sunday: 9:00 AM - 12:00 PM**About Us**:Located right on the beautiful shores of Broadbeach, we pride ourselves on a relaxed yet...

  • Front Office Receptionist

    7 days ago

    Gold Coast, Queensland, Australia RACV Full time $60,000 - $80,000 per year

    Permanent Part-timeGenerous employee benefits & discounts on RACV products & 10 resortsJoin a large trusted Australian brand & VIC's largest member-based organisationGreat Things Start HereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner...

  • Front Office Receptionist

    2 weeks ago

    Gold Coast, Queensland, Australia Racv Full time

    **Gold Coast | RACV Royal Pines Resort**Part-time | min 30 hours week**Competitive Salary + Penalties + Super | Discounts on RACV products & resorts****Great Things Start Here**Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy...

  • Administrative Assistant

    6 days ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $41,292 - $71,970

    Front Office ReceptionistWe are seeking a highly organized and enthusiastic Front Office Receptionist who can juggle tasks simultaneously, provide exceptional customer service, and maintain a positive working environment.Responsibilities include checking guests in/out, liaising with tenants, maintaining client accounts, managing reservations, answering...

  • Front Desk Receptionist

    1 week ago

    Gold Coast, Queensland, Australia Holiday Paradise Full time

    We are currently seeking a casual/part-time Front Office Receptionist who is an all-rounder. The position may turn into a permanent position.- Greet, register and assign rooms to guests ensuring room keys are issued correctly.- Able to troubleshoot emergencies under fast pace environment. Have the ability to handle the pressure of a very busy service.-...

  • Medical Office Receptionist

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeReceptionist Full time $45,000

    Medical Office ReceptionistWe are seeking a skilled and friendly receptionist to join our team. This is an excellent opportunity for someone with excellent customer service skills and experience in a medical or healthcare environment.This role involves:Greeting patients and visitors with a warm smile and providing exceptional customer serviceHandling phone...

  • Front Desk Team Member

    1 week ago

    Gold Coast, Queensland, Australia beBeeCustomerService Full time $35,952 - $43,526

    Job Title: Front Desk Receptionist">We are seeking a skilled and experienced Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring that our front desk operates efficiently.Key Responsibilities:">Greet and welcome guests as soon as they...

  • Front Desk Receptionist

    1 week ago

    Gold Coast, Queensland, Australia Woodroffe Hotel Full time

    Woodroffe Hotel is searching for a new "family member" to join our dynamic team We currently have a rare opportunity for an experienced and highly motivated receptionist to join us. This is a casual role that will require some weekend and Public Holiday work - it is a busy departmentA front desk is responsible for offering excellent customer service,...

  • Receptionist

    2 weeks ago

    Gold Coast, Queensland, Australia Bright & Duggan Property Group Full time

    **Introduction**:Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.As Bright & Duggan team members, our employees...

  • Dental Receptionist

    1 week ago

    Gold Coast, Queensland, Australia Trusted Dental Full time

    **We are a dynamic and rapidly-growing modern dental practice looking for a motivated Front Office Team Member who wants to join our team**Join a boutique dental practice on the Gold Coast with highest standard of care to it's valuable patients. We are a very fun and supportive team and our focus is to provide our patients with an exceptional experience.If...