Front Office Receptionist

2 weeks ago

Gold Coast, Queensland, Australia Burleigh Beach Tower Full time $21,920 - $26,920 per year

Resort Front Office Receptionist Part Time

Burleigh Beach Tower Resort is seeking a casual Front Office Receptionist for immediate start in Burleigh Heads QLD.

As our Front Office Receptionist, you are the face of the Resort and the first point of call for our guests, providing exceptional customer service is your main priority. You will be responsible for checking in and out guests, Taking Reservations by phone and email.

You will be responsible for:

  • The check-in and check-out of guests
  • Providing high-quality customer service
  • Attending to guest requests
  • Providing local knowledge on services and attractions to guests
  • Managing guest accounts
  • Ensuring booking details are complete and always correct.
  • Following up on reservation details and entering details into the property management system
  • Liaising with travel agents to ensure booking details are correct.
  • Checking daily arrivals and confirming details to ensure a smooth and seamless stay for every guest.
  • Following up on methods of payment with guests
  • Administration tasks associated with the Front Office, including housekeeping schedules.

To succeed in this role, you must:

  • Deliver exceptional 4 – 5 Star customer service.
  • Have a friendly and outgoing disposition.
  • Have an eye for detail.
  • Have Experience in a Resort/Holiday Accommodation environment.
  • Have Experience using Resly or similar Property Management System
  • Be able to learn new information quickly.
  • Be extremely team orientated.
  • Strong communication and interpersonal skills
  • Be proactive and be willing to help where needed.
  • Outstanding personal presentation

Part Time Role - $31 - $53 per hour

Hours will be 9am - 5pm Fridays and 9am - 12pm Saturdays, Sundays and Public Holidays, so you must be available to work weekends.

Minimum 14 hours per week but must have the flexibility to work extra hours if required at busy times.

If you meet the above criteria and have an interest in excelling within the hospitality industry, please forward your resume along with covering letter outlining your interest in the position. Please be sure to specify if you are applying for the full time or casual position.

  • Receptionist

    4 days ago

    Gold Coast, Queensland, Australia Insight Resourcing Full time $48,000 - $72,000 per year

    Are you ready to be a part of a revolutionary movement towards sustainable energy? Do you have a keen eye for detail and can provide support above expectation? Global energy and renewables powerhouse 1Komma5 is looking for an enthusiastic and bubbly Receptionist, who is effective at managing customer calls and can attend to the front desk duties of this...

  • Front Office Manager

    1 week ago

    Gold Coast, Queensland, Australia Mondrian Gold Coast Full time $90,000 - $120,000 per year

    Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse...

  • Front Office Manager

    1 week ago

    Gold Coast, Queensland, Australia BIG4 Tweed Billabong Holiday Park Full time $60,000 - $80,000 per year

    Join the Award-Winning Team at BIG4 Tweed Billabong Holiday ParkAre you a passionate hospitality professional who thrives on delivering exceptional guest experiences? Do you enjoy leading a dynamic front office team in a fast-paced, fun environment? If so, we'd love to hear from youBIG4 Tweed Billabong is one of Australia's leading holiday parks, located...

  • Front Office Attendant

    6 days ago

    Gold Coast, Queensland, Australia JA Unity Property Services Full time $104,000 - $130,878 per year

    Front Office Attendant – Accommodation ResortWe are seeking a friendly and professional Front Office Attendant to join our team at our busy accommodation resort. The ideal candidate will be the first point of contact for guests and play a key role in ensuring their stay is comfortable and memorable.Key Responsibilities:Greet guests warmly and provide...

  • Receptionist/Administration Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Ladybug House PL Full time $60,000 - $80,000 per year

    Why join Ladybug House? Join a vibrant, friendly team where your contributions are truly valued We have a supportive leadership team that works closely with you Great opportunities for career growth and development Empowering children and their families to be their bestAbout Ladybug HouseLadybug House is a family-owned paediatric clinic across 3 locations in...

  • Receptionist

    2 weeks ago

    Gold Coast, Queensland, Australia XBC Business Technology Full time $45,000 - $60,000 per year

    Are you a friendly, organised, and detail-oriented individual looking to be part of a supportive and happy admin team? We are seeking a reliable, customer focused individual to join our team here at XBC Business Technology as our Receptionist. Key Responsibilities:• Greet and welcome visitors in a professional and friendly manner • Answer and direct...

  • Junior Medical Administrator/Receptionist

    2 weeks ago

    Gold Coast, Queensland, Australia Private Advertiser Full time $45,000 - $60,000 per year

    At the Gold Coast Heart Centre, we are committed to providing exceptional cardiac treatment and cardiac investigative services across the Gold Coast and Northern New South Wales.  We are a progressive multi-location private specialist practice, currently expanding our services.An exciting opportunity has become available for a Junior Medical...

  • Front Office Manager

    2 weeks ago

    Gold Coast, Queensland, Australia Minor International Full time $60,000 - $100,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Front Office Supervisor

    2 weeks ago

    Gold Coast, Queensland, Australia Careers at Marriott Full time

    Front Office Supervisor  About the Company  Marriott International portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.   JW Marriott is part of...

  • Receptionist / Administration Assistant

    4 days ago

    Gold Coast, Queensland, Australia AMS Aluminium Machinery Solutions Full time $104,000 - $130,878 per year

    Receptionist / Administration AssistantAre you a friendly, organised and customer-focused professional looking to join a supportive team? AMS Aluminium Machinery Solutions is seeking a Receptionist / Administration Assistant to be the welcoming face of our Yatala office and provide vital support across reception, sales, and administration.About AMS...