Service Administrator

2 days ago

Wetherill Park New South Wales, Australia Cummins Inc Full time $60,000 - $80,000 per year

We are looking for a talented Service Administrator to join our Wetherill Park Service team.

This is parental leave cover contract initially running until end of June 2026. The role is part-time and onsite, working 7.6hour days, 3 days per week, 22.8hours per week.

Roster Wednesday, Thursday, and Friday.

In this role, you will make an impact in the following ways:

  • Coordinate all aspects of mechanical workshop service administration, including opening work orders
  • Manage mechanical workshop service invoicing, job closures, and purchasing processes including purchase orders and accounts payable
  • Accurately process labour entries and support WIP/PIP management aligned with KPIs
  • Collaborate with internal departments and Customer Service Advisors to ensure smooth service delivery
  • Balance multiple tasks and deadlines while supporting branch and corporate performance targets
  • Provide backup support for the admin team during breaks, leave, or peak workload periods

To be successful in this role you will need the following:

  • Proven experience in fast-paced mechanical workshop service enviroment, handling diverse inquiries and ensuring satisfaction
  • Strong verbal and written communication skills for engaging with customers and stakeholders effectively
  • Exceptional organizational skills, prioritizing conflicting tasks efficiently to meet deadlines and expectations
  • Advanced computer skills in Microsoft Suite; training provided on other programs
  • Administrative skills in a service industry are beneficial
  • Technical Experience is beneficial

Compensation and Benefits

  • Competitive hourly rate
  • Safety equipment / PPE provided
  • Comprehensive Cummins training provided
  • Income Protection continuance insurance
  • Annual remuneration review
  • Participation in an annual variable compensation (bonus) program
  • A range of personal and professional benefits
  • Onsite parking
  • Employee Assistance Program available to employees

To view our additional benefits, click here -

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.

Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters.

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