service engineer

3 hours ago

Gosford, New South Wales, Australia BTL Medical Technologies Pty Ltd Full time $60,000 - $120,000 per year

BTL Medical Technologies Pty Ltd

BTL Australia is based on the Central Coast and is a wholly owned branch of the European producer of medical and aesthetic devices BTL Industries Ltd. BTL develops and produces worldwide award-winning aesthetic equipment for body contouring, skin tightening and face lifting. BTL also produces medical devices that are amongst the best in rehabilitation, orthopaedics and cardiology.

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We are currently looking for a dynamic colleague to fill the position of

SERVICE ENGINEER & LOGISTIC ASSISTANT

KEY RESPONSIBILITIES

  • Repair & troubleshooting;  Diagnose and resolve technical issues, identify faults, and repair or replace components to minimize downtime for customers
  • Provide on-site or remote technical assistance and training to customers on equipment operation and maintenance.
  • Maintain accurate records of service visits, repairs, maintenance activities, and customer interactions.
  • Install, configure, and integrate equipment at customer locations and sales events.
  • Build strong relationships with customers, act as a focal point for technical issues, and follow up to ensure solutions are successful.
  • Conduct safety checks on equipment and ensure operations comply with safety and operational standards.
  • Complying with safety regulations to ensure a safe work environment
  • Maintaining a clean and tidy work area
  • Out of box functional testing of medical devices
  • Providing support to sales staff setting up conferences and sales functions

Logistic assistant duties and responsibilities typical duties include:

  • Picking and packing orders, which involves collecting products and getting them ready for dispatch
  • checking incoming goods against invoices and inspecting them to ensure they are free of damage
  • Unloading delivery trucks and unpacking the contents of packages

JOB REQUIREMENTS

  • Tertiary, technical or trade qualification in an Electronics and or Electrical discipline
  • Prior experience in service and maintaining of medical equipment is a advantage;
  • Persuasion and problem-solving;
  • Highly organized individual;
  • Logical thinking;
  • Ability to work under pressure;
  • Ability to work independently;
  • Excellent communication and interpersonal skills;
  • Customer focused;
  • Proficient use of office computer software;

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