Operational Support Officer

• Utilise your administrative expertise to provide support and advice to Corrections Victoria at Dame Phyllis Frost Centre
• An ongoing, full-time opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 3: $79,122 - $96,073 plus superannuation.

About the Business Unit:

The Corrections and Justice Services (CJS) group, comprising Corrections Victoria (CV), Justice Health and Justice Services, plays an integral role in developing safer and more resilient communities and in delivering a trusted justice and community safety system.

CV is responsible for the implementation of policies, programs and services that ensure the safe and secure containment of prisoners, and that seek to rehabilitate offenders by addressing the underlying causes of offending behaviour.

CV also sets strategy, policy and standards for the management of the state's system of correctional facilities whilst also developing programs for the management and rehabilitation of prisoners and the community-based supervision of offenders. As part of the CJS group, the Dame Phyllis Frost Centre (DPFC) is a 568-bed medium to maximum-security facility for female offenders located within the West Metropolitan Area, Department of Justice and Community Safety.

About the Role:

The Operational Support Coordinator is a key role within the Operations Managers office at the DPFC and is responsible for preparing correspondence on behalf of the Senior Operations Manager, collating documents to respond to various requests, providing advice for the preparation of high level briefings relating to incidents and assisting the Executive Team in the production of Monthly Reporting requirements.

Some of your duties will include:

• Providing high-quality confidential support to the Senior Operations Manager including the management of diary, email and telephone
• Investigating and handling various information on behalf of the Senior Operations Manager and Operations Managers maintaining privacy and confidentiality
• Assessing, prioritising and co-ordinating incoming correspondence, ensuring necessary follow up action.

This position will require direct prisoner contact. Successful incumbant will work Monday to Friday. This role does not involve shift, weekend or public holiday work.

To learn more about this role before applying, please read the attached position description.

About You:

As our ideal candidate, you will possess:

• Well-developed computer literacy
• Good knowledge of relevant legislation, policies, procedures, guidelines and regulations
• Demonstrated experience in office administration
• Demonstrated proficiency in the use of TRIM, other departmental software and Microsoft suite applications.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.