Administration Support Officer

About the role

We currently have an exciting opportunity for an experienced Administration Support Officer to join the team at Mater Private Hospital Springfield on a casual basis. This role involves providing administrative support across inpatient services and the cancer care department, with rotations including main reception. You'll be part of a welcoming, patient-centred team that values excellence, teamwork, and compassion.

Mater Private Hospital Springfield is a state-of-the-art 80-bed facility providing a range of medical and surgical services, including a combination of overnight and day medical/surgical beds, and a day oncology unit within a dedicated cancer care centre.

Salary range: $ $37.35 per hour (plus casual loading) plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits 

What you'll be doing

As a valued member of our friendly and values-driven team, you'll contribute to the smooth and efficient delivery of administrative services. Your key responsibilities will include:

• Providing professional front-of-house and administrative support to patients, families, staff, and VMOs
• Accurately recording and maintaining patient information using hospital information systems
• Responding to general patient and VMO queries with warmth and professionalism
• Assisting with appointment and clinic management
• Supporting general administrative tasks as required

About you

You'll bring a proactive, team-oriented approach and a genuine commitment to patient-centred care. To succeed in this role, you will have:

• Well-developed customer service and communication skills
• Previous administration experience within a hospital or healthcare environment (essential)
• Experience using medical terminology (desirable)
• Advanced computer literacy, including Microsoft Office
• Strong attention to detail and accuracy
• Experience with iPM or similar hospital systems (desirable)
• A collaborative mindset and enthusiasm for continuous improvement

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education,  fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Monday 17th November 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.