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Workforce Business Analyst
2 weeks ago
Workforce Business Analyst (Aviation)
Fixed Term – 6+ months
Immediate start.
At Optko, we're about optimising organisations. We offer software solutions to companies to streamline their workforce, making their operations more efficient. Our partner software solutions are the best in the industry and together with our small but dedicated team we work with some of Australia's iconic brands.
Join us in the newly created role of Workforce Business Analyst and drive digital innovation by implementing software solutions that empower our customers.
About us:
Optko began 5 years ago to bring the best optimisation software solutions to Australian and APAC clients. Our small team of dedicated professionals offers organisations the most innovative workforce software solutions on the market. We provide our customers with solutions that can transform how they do things, increasing productivity, optimising their resources and improving business outcomes. Today we operate across Australia and into SE Asia, with solution partners in Europe, Canada, UK and the USA.
The role:
Summary of Position
We are seeking a skilled business analyst with workforce planning experience, with a key focus on aviation manpower planning, to commence immediately. Reporting to the CTO and working with our project team and software partners, you'll be working on a project for a major Australian airline.
In this role, you will:
- Discuss, understand and document the as-is business rules and any to-be business requirements with our clients, specifically for Air Crew long term planning.
- Conduct discovery sessions with our clients to capture and define business, functional and planning requirements.
- Work together with our Software Configuration lead to map the clients business requirements into the new software system.
- Assist with testing and prototyping to demonstrate the new software meets their requirements.
- Assist our project team in meetings, client workshops to perform the duties as directed by the CTO or project manager.
To be successful in this role, you will have:
- A minimum of two year's experience in a crew planning, rostering, or workforce planning role in aviation or a similar industry with experience planning for large complex teams.
- Experience in applying Industrial, regulatory rules or enterprise agreements to workforce planning.
- Advanced IT skills, particularly in Microsoft Excel
- Strong organisational skills with the ability to manage multiple tasks, work well under pressure, and meet tight deadlines.
- Excellent communication and interpersonal skills well suited to building business relationships with existing and potential customers and managing stakeholders at all levels
- Knowledge of aviation regulations, industrial agreements, and company policies, so that the new software is implemented correctly
What you'll get from us:
We're committed to looking after you, we offer:
- Flexible working arrangements (including work hours and work from home.
- Office in Central Melbourne, near to train and cafes
- Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you.
- Training and ongoing support for professional growth.
- IT allowance to cover personal IT expenses.
