Travel Accounts Officer

• Join one of SA's most iconic brands
• Permanent full-time role | Adelaide CBD + hybrid flexibility
• Play a key role in ensuring financial accuracy across our Travel business

Your new opportunity
We're looking for a detail-driven and motivated Travel Accounts Officer to join our Finance team at RAA.

In this role, you'll take ownership of reconciling and maintaining RAA's Travel Trust Account using the Tramada Mid-Office System and Finance One. You'll provide vital support to our travel consultants, ensure financial reporting is accurate, and help refine processes to make workflows smarter and more efficient.

It's the perfect role for someone who loves numbers, has a sharp eye for detail, and is excited by the connection between finance and travel.

What You'll Be Doing

• Reconciling daily bank statements, processing supplier payments and commissions
• Managing GST reporting and month-end close procedures
• Preparing monthly and annual travel finance/statistical reports
• Supporting travel consultants with Tramada financial processes
• Issuing agent error reports and assisting with financial training
• Identifying process improvements and keeping procedures up to date

About You
You're confident, detail-focused, and proactive, with a natural flair for problem-solving and building great working relationships. At RAA, cultural add comes first – but to set you up for success in this role, you'll ideally have:

• 2+ years' experience in accounting/bookkeeping or as a Travel Agent managing booking financials
• Strong numeracy skills, accuracy, and a love of process
• Solid knowledge of Accounts Payable, Accounts Receivable, and reconciliations
• Great communication and interpersonal skills
• Excel skills and fast, accurate data entry
• Experience with travel and mid-office systems (Tramada highly regarded)
• A Diploma in Accounting (preferred)

If you're looking for a role that blends finance expertise with the excitement of travel – all within a supportive, iconic SA brand – we'd love to hear from you

About Us
We're proud to be one of South Australia's most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but we're excited to be continuously diversifying to better help our members and community.

Our goal? To make life better for South Australians. That's why we're proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, we're just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future.

We're also one of the state's largest employers, with more than 1100 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we're proud to be the State's #1 Employer Brand.

Benefits
We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

• Free RAA premium road service
• Access to our RAA Rewards Program
• Generous discounts on all RAA products
• Flexible work arrangements
• Ongoing Training & Development opportunities and a Study Support Program
• Wellbeing facilities and Corporate Health Insurance Plan

How To Apply
To be part of something bigger and work for a passionate South Australian organisation with members at heart click 'Apply' to submit your application by
9.00am Wednesday 15th October 2025
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

We are committed to building a workplace that's diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.