Business Development Manager

2 weeks ago


Melbourne, Victoria, Australia Better pride Home Care Full time $90,000 - $120,000 per year

About Us

Better Pride Home Care is a registered NDIS provider committed to delivering exceptional disability and community support services. We pride ourselves on creating inclusive, respectful, and empowering environments where clients can live independently and with dignity.

As we continue to grow, we are seeking a dynamic and results-driven Business Development Manager to join our team and play a key role in expanding our services and building strong partnerships across the sector.

The Role

The Business Development Manager will be responsible for driving business growth, developing referral networks, and building long-term relationships with clients, support coordinators, and stakeholders.

This is an exciting opportunity for someone with proven experience in NDIS, aged care, or community services who thrives in a fast-paced environment and is passionate about improving lives.

Key Responsibilities

Develop and implement strategic business development and marketing plans.

Build and maintain strong referral networks with support coordinators, plan managers, and allied health professionals.

Identify new growth opportunities and expand Better Pride Home Care's presence within the NDIS sector.

Represent the organisation at networking events, expos, and industry meetings.

Oversee the intake of new clients and ensure a seamless onboarding experience.

Collaborate with the management team to meet KPIs and organisational goals.

Maintain accurate records of leads, opportunities, and client interactions.

About You

Proven experience in business development, sales, or client relationship management (NDIS, community, or healthcare sector preferred).

Strong understanding of NDIS framework and compliance.

Excellent networking, communication, and interpersonal skills.

Self-motivated with the ability to work independently and achieve targets.

Strategic thinker with strong problem-solving abilities.

Current Driver's Licence and willingness to travel as required.

The successful Candidate will have:

  • Minimum Diploma or relevant qualification in Disability, Community Services, or equivalent experience (2–5+ years).
  • Strong understanding of the NDIS sector, funding models, and person-centred practice.
  • Proven ability in business development, networking, or stakeholder engagement.
  • Experience in participant intake, onboarding, or service coordination within disability services.
  • Demonstrated skills in relationship management across diverse stakeholders.
  • Excellent networking and relationship-building skills with support coordinators, plan managers, and allied health providers.
  • Ability to work towards KPIs and deliver service growth.
  • Current Working with Children Check, NDIS Worker Screening, Orientation Modules, First Aid & CPR.
  • COVID-19 vaccination (in line with current health requirements).
  • Current Driver's License and comprehensive car insurance.
  • Right to work in Australia.


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