Apprenticeships Administrative Officer

As an Apprenticeships Administrative Officer, your key responsibilities include:

• Provide administrative support to the Apprenticeship Hub Leadership Team across a breadth of programs within Apprentices and Trainees delivered across both trade and non-trade Education Business Areas.
• Maintain a centralised electronic filing system for records in the area, including TRIM and manual records, to ensure accessibility and reliability of business information.
• Continuously improve administration processes and systems to ensure they meet requirements, standards, changes and growth demands.
• Triage all hub phone calls and walk-ins to ensure prompt and efficient handling of their enquiry working towards increase of employer and student satisfaction.
• Complete and process all re-enrolment documentation and Student Record information as required by Chisholm procedures and standards.
• Develop internal and external networks to ensure the dissemination of information in the right format to the right people at the right time, and to build relationships and contacts to facilitate future exchange of information.

ABOUT YOU

You are a highly motivated individual with well-developed skills in providing administrative support in a complex and demanding working environment.

Qualifications required for the role

Essential

• Certificate III in Business or Business Administration or a suitable combination of lesser qualifications and relevant experience.

ABOUT US

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne's southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure.

WHAT WE OFFER

• An Inclusive work culture – Chisholm is resolutely diverse. We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education
• Professional Development – continue to grow your career
• Networking Opportunities with Industrial Partners
• State of the art facilities on our campuses
• Free on-site parking as well as locations close to public transport
• Free Employee Assistance Program – get the support you want. It's confidential.

If this is the job for you, please apply online now. We look forward to receiving your application

Important information about your application

Your application should include:

• a cover letter
• your resume
• contact details of three (3) referees.

Please note, appointment to this position is subject to satisfactory completion of Safety Screening requirements including:

• Verified copies of qualifications and transcripts as listed in your resume
• Verified current valid Employee Working with Children Check
• Verified copy of unrestricted rights to work in Australia
• Verified National Police Check (at employee's expense)

Applications for this position close at 3pm on Wednesday, 5 November

If you have any questions regarding the position or require further information, please contact Alice Jurcut, Team Leader Apprentice Support at

We are committed to a fair and equitable merit-based recruitment process for all our candidates. If you have specific accessibility or support requirements please contact our Belonging & Inclusion Lead by emailing

Chisholm reserves the right to withdraw an advertised position at any stage.

Find out more about us by visiting us on our Website and social media sites.