Housing Administrator

6 days ago

Bunbury, Western Australia BETHANIE GROUP Full time $45,000 - $65,000 per year

We're on a mission to create a better world not just for ageing Australians, but their communities as well, and we believe that to make this difference, you need the right people by your side. We believe that's what makes us truly different

We are currently seeking a welcoming and organised Housing Administrator to provide support to the Housing Manager at Bethanie Dalyellup Community Housing.

  • Permanent part-time position
  • Working 3 days per week (Monday to Wednesday)

About the role

The role of Housing Administrator offers diversity in daily tasks so are looking for a well-rounded individual with a passion for customer service and a 'can do' attitude. Duties will include:

  • Assist with managing facilities e.g. common areas – notice board, washing machine and tokens; utility bills and accounts).
  • Ensure all maintenance items are entered into the system accurately, prioritised appropriately and completed on time.
  • Communication to tenants to keep them updated of scheduled maintenance, changes or reminders, and/or any other relevant information. Ensure all information communicated is accurate and timely.
  • Assist in preparing documentation and information for new tenants for contracts, bond process, tenant record keeping. Ensure all information collected is filed and entered in the appropriate systems.
  • Update and prepare welcome packs and lease documentation for new tenants, including security fobs, keys and procedures and processes on site.

About you

  • Demonstrated experience within a busy administrative position
  • High level of attention to detail, with the ability to learn new processes and software quickly
  • Strong verbal and written communication skills, including the ability to understand the perspective of others and listen with empathy
  • Ability to work autonomously, as well as part of a team
  • Willingness to uphold the Mission, Vision and Values of The Bethanie Group
  • Willing to obtain relevant vaccinations (annual flu and 1 covid vaccination)
  • Current National Police Clearance (or willing to apply for one)

Working with Bethanie

At Bethanie, we are committed to being an employer of choice by creating a supportive and compassionate environment for our people and customers. As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

  • Financial benefits: Salary Packaging up to $15,899 of life expenses per annum, $2,650 per annum for meals and entertainment and additional benefits for parking – increasing your take home pay.
  • Wellbeing benefits: a comprehensive mental health and wellbeing program and free flu vaccinations each year.
  • Culture benefits: welcoming team with a supportive culture; team events and an annual awards night.
  • A focus on flexibility and work life balance.

To Apply

Please click on apply to upload your resume and brief cover letter before the closing date of 8th September. Our application process will include a questionnaire to finalise your application. If you require any further information, please contact our Talent Acquisition team on

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