Business Services Representative

2 weeks ago

Sydney, New South Wales, Australia Resilium Full time $80,000 - $120,000 per year

Are you looking for an exciting opportunity to contribute to a dynamic insurance team while enhancing your career in a growing business? Resilium Insurance Broking is looking for a
Business Services Representative
to join our team and play a vital role in ensuring the smooth operation of our business and maintaining exceptional relationships with our partners.

What You'll Be Doing

As a Business Services Representative, you will be responsible for supporting the daily operational needs of the team and driving continuous improvement in our processes

Your key responsibilities will include

  • e:Operational Excellence: Overseeing the transition of portfolios into the broking business, ensuring smooth onboarding and offboarding of Authorised Representatives (AR's), and maintaining accurate records in our broking system and CR
  • M.Relationship Management: Develop and nurture strong relationships with the Resilium AR network, insurer partners, and key internal stakeholders, supporting their success and collaborating to drive growth and profitabilit
  • y.Customer Service & Compliance: Ensure that our business operates in compliance with Service, Distribution, and Authorised Representative Agreements while adhering to AFSL requirement
  • s.Project Support: Assist with internal projects, providing operational support and contributing to the continued success of our business

What We're Looking For:

To succeed in this role, you'll need to bring a strong set of skills and experiences:

  • Experience: A solid background in operational administration and customer service, ideally within an intermediated channel environment.
  • Relationship Builder: Strong interpersonal skills and the ability to develop meaningful relationships with key stakeholders.
  • Tech-Savvy: Proficiency with Microsoft Excel and Word, along with experience managing data across systems.
  • Attention to Detail: You thrive on accuracy and organization, ensuring that tasks and data are handled with care and precision.
  • Problem Solver: You can analyze information, identify solutions, and make decisions efficiently and confidently.

Why Join Resilium Insurance Broking?

At Resilium, we're dedicated to creating a supportive, collaborative environment where you can grow your career. With a strong focus on continuous development, you will have access to the resources and training necessary to further your expertise. We believe in fostering a culture of innovation and adaptability, which means you will have the opportunity to contribute to business improvements while advancing in your role.

If you're excited about the chance to make an impact and grow with us, apply today to become part of the Resilium Insurance Broking team

What's in It f
or You:

  • Competitive salary
  • Opportunity to work within a supportive and collaborative team and exposure to a wide range of business processes and opportunities for career development.
  • Work with a passionate team that values your input and initiative.
  • Hybrid work environment

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