Customer Service Representative

1 week ago

Sydney, New South Wales, Australia Industrial Automation Business (Iab) Full time

**Job Title**:Customer Service Representative

**Business Company**:Industrial Automation Business (IAB)**Location**:Sydney, Australia**Employment Type**:Fixed Term**About the business**
- With over decades of electrical and engineering industry excellence, our company is a recognized market leader with the motto of excellence in delivering our customer's solutions.- Established in 1933, Omron has about 38,000 employees worldwide, working to provide products and services in more than 110 countries and regions.- We specialize in a wide range of Automation products and services such as Robotics, AI-based controllers for the IoT era, Machine Vision and Image processing, PLC and SCADA systems, Safety solutions, Advanced Motion Control, Sensing, and Switchboard Solutions, and Electronic Components. We service a wide range of End-Users, OEMs, Contractors, Wholesalers, System Integrators, Switchboard Builders, and Consultants. Having a wide and diverse product range, we are able to offer the Australasian market a complete industrial electrical and automation turn-key package. Our customer base covers all major industries including Food and Beverage, Packaging, Manufacturing, Mining, and Infrastructure projects.- Our strength lies in providing quality solutions, backed by technically superior specialists, each of whom represents the businesses' passion for customer satisfaction, adaptiveness to change, energy, integrity, commitment to performance, and consistency.Short Description

**Key responsibilities of this role include**:

- Talking with customers by phone and receiving orders for the supply of products
- Processing and entry of customer orders
- Assisting customers and other stakeholders by providing product information, availability & pricing of items and quotations
- Assist sales process - alias with customer and logistics to provide excellent service in delivering goods
- Provides administrative support of field sales personnel
- Provides solutions for customers inquiries

**Key experience and capabilities**:

- The applicant for this role will preferably have experience within the electrical industry or electrical wholesale industry but is not essential

**WHY JOIN US**

**The Benefits**
OMRON rewards its people in a number of ways depending on their role and performance. It also regularly benchmarks its benefits package to the market place to ensure that it remains competitive.- We also offer personal/training and career development and additional tools and benefits which will help you succeed in this role. This is your opportunity to work in a strong environment with a stable, market-leading organization.**Employee Profiles**
At OMRON, people make the difference, no matter what their role or how long they have worked for us. Their drive and commitment ensures continued growth and success of the business.**Req ID**:1175

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