Automotive Service Advisor

15 hours ago

Kirrawee, New South Wales, Australia Tynan Motors Full time $85,000 - $100,000 per year
About Tynan Motors:

Tynan Motors, one of Australia's largest and most respected Motor Groups has been established in Australia for over 50 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 15 + brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Mahindra, Renault, Chery and we have most recently acquired Geely We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Wollongong Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team

About the Role:

We're looking for an energetic Service Advisor to join our busy Automotive Service Department based in Kirrawee. We are seeking a high performer who will be the face of our newly renovated Kirrawee Service Centre dealing directly with our customers who are servicing their vehicles.

This role is Monday to Friday am to 5.30 pm.

As we are a multi-franchise service centre, our employees have options to gain exposure to numerous brands.

What will a day look like?
  • Open from 7:30am you will meet and greet customers as part of our "Driveway service" in a casual setting (no suits and tie here).
  • You will confirm booking details, providing general advice and support in identifying what repairs/maintenance needs to be done.
  • Liaise between workshop and customer for any repairs, sales or warranty operations required.
  • Cost/invoice paperwork for each customer.
  • Overall: establish and develop effective customer relationships
About you:
  • Previous or current experience as an Automotive Service Advisor - highly regarded
  • Proven experience meeting and/or over achieving Customer Satisfaction Targets
  • ERA/ERA Net Experience - highly regarded
  • You will be passionate about delivering exceptional customer service to our customers
  • You will thrive in a busy, high-volume environment
  • You will have sound computer experience with the ability to learn new systems
  • You will have a can-do approach where no task is too hard
  • You have the ability to build rapport with our valued customers
  • Current NSW Driver's License
  • Ability to work Monday to Friday 7:30am to 5:30pm
Why Tynan?
  • Paid Birthday Leave Have your birthday day off paid
  • Loyalty Leave - we reward loyalty with additional paid days off
  • STARTING OTE OF $85,000 - $100,000+
  • A forever growing friendly family run business with over 350 staff - the opportunities are endless
  • Join an incredibly stable business that has been in operation for over 50 years
  • Gain exposure to multiple automotive brands
  • Monday to Friday role (with only an occasional Saturday at overtime rates)
  • Make a change & make your mark on our growing service department
  • Work with a fun, supportive team with a management structure that encourages progression

Please note: only shortlisted candidates will be contacted. Thank you.

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