Carer Support Officer

5 days ago

Launceston, Tasmania, Australia Carers Tasmania Full time $60,000 - $80,000 per year

About us

Care to Serve is the Tasmanian provider of the National Carer Gateway support services. We put carers first, providing and connecting carers and families with first choice services that build and sustain their capacity to care. Care to Serve has offices in Hobart, Launceston and Burnie.

We acknowledge and support people of all genders, sexualities, cultural beliefs, and abilities and understand that carers in Tasmania, whilst sharing the common theme of caring for a family member or friend, are diverse individuals with varying beliefs, experiences, and identities. We value and respect the diversity of carers, their lived and living experiences, and recognise that carers are the experts in their own lives.

Our programs and services are tailored to be personalised, accessible, and inclusive.

About the role

We have an exciting opportunity to join our Launceston team. Our Carer Support Officers are at the heart of linking carers to the services they are eligible for - they undertake support planning with carers using a holistic assessment process and develop carer action plans.

This is an office-based role focused on providing support to carers in our community and interactions are predominantly phone-based.

To be successful in this role, you will need:

  • An empathetic, carer-focused approach to your work - you'll enjoy connecting with people
  • Strong communication and interpersonal skills
  • The ability to think on your feet and creatively solve problems
  • A flexible approach to work, working both independently and collaboratively as part of a team
  • Strong planning and organisation skills with a focus on achieving results for carers
  • Previous experience in the community sector will be highly regarded
  • A valid Registration to Work with Vulnerable People
  • A current National Police Check

What we offer

  • A workplace culture centred on belonging, and embracing and celebrating diversity
  • An inclusive environment where everyone is supported to feel valued and welcomed
  • Flexible working options
  • Ongoing learning and professional development in a supportive team environment
  • Free and confidential support via our employee assistance program
  • Employee health and wellbeing initiatives that support life-work balance
  • NFP salary packaging options

How to apply

To apply, please submit a current resume that shows your recent experience and suitability for the role.

Applications will close on Tuesday 28 October 2025.

For more information, please contact Morgan on or apply today.

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