Office Administrator

About Us

Interact Australia work to promote social inclusion, health and wellbeing by empowering people to achieve their full potential.

As a values based not-for-profit organisation, we champion and support people with a disability in their choices, offering a range of person-centred supports, matched to meet unique circumstances and individual needs. We deliver innovative programs and services that remove barriers and create pathways for people living with disability, illness, injury, or disadvantage.

Offering a range of disability and community programs and supports through, Inclusive Employment Australia (IEA), National Panel of Assessors, NDIS, and State-based insurances such as NIISQ and iCare, across VIC, NSW, QLD, SA and TAS. We are looking for passionate individuals to join our supportive IEA team.

Interact is proudly part of IntoWork a national group of businesses, opening doors to apprenticeships, training, employment and support.

Working with Interact

Interact Australia value every employee by acknowledging and respecting their individuality, by inspiring action & change, and by creating connections to achieve social inclusion and equality. Benefits of working with us include:

• Competitive remuneration package
• Generous salary packaging options
• Learning and Development opportunities
• Employee Assistance Program
• Career progression within the IntoWork group.

About the role

As an organised, proactive, and detail-oriented Office Administrator you will support the delivery of the Inclusive Employment Australia (IEA) contract. You will provide administrative, operational, and customer service support to ensure our team runs smoothly and delivers high-quality outcomes.

Reporting to the Area Manager, you will be the first point of contact for participants, employers, and stakeholders, as well as the go-to person for keeping our office organised and efficient.

Your key responsibilities include, but are not limited to:

• Provide day-to-day administrative support to the Area Manager and Employment Consultants.
• Manage office systems including filing, scheduling, and data entry to ensure compliance with contract requirements.
• Assist with reporting, record-keeping, and maintaining accurate participant files.
• Coordinate meetings, prepare documents, and support team events or workshops.
• Act as the first point of contact for incoming calls, emails, and walk-in enquiries.
• Assist with purchasing, invoicing, and other general office duties as required.
• Promote a welcoming and inclusive environment for all participants and visitors.

About You

You are an enthusiastic and highly organised individual who thrives in a supportive role and enjoys being the backbone of a busy team. You take pride in your attention to detail, communication skills, and ability to keep things running smoothly.

To be successful in this role, you will have:

• Strong administrative experience in an office or customer service environment.
• Excellent organisational skills and the ability to manage multiple priorities.
• High attention to detail with accurate data entry and record management skills.
• Strong written and verbal communication abilities.
• Proficiency with Microsoft Office and are confident learning new systems.
• A friendly, professional manner with a commitment to inclusion and quality service.
• A proactive approach to problem solving and improving processes.

We are wanting to hear from candidates who strive to always provide an exceptional customer experience, are motivated by exceeding their professional and personal goals and are looking for a career - not just a job.  If this sounds like you, then please do not hesitate to apply today.

Please note:The successful candidate will be required to participate in an Australian Federal Police check, NDIS Quality and Safeguards Worker Screening and a Working with Children Check, prior to confirmation of appointment to the position.

The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.

Interact Australia embraces and celebrates the diversity of our workforce. We are committed to fostering a culture of belonging and community for our clients, participants, and employees.

Interact Australia are an equal opportunity employer and encourage applications from candidates who represent the rich diversity of our society, particularly those who may be marginalised, or experience barriers to employment and employment inequity. This may include people who are First Nations, are culturally and racially diverse (CARM), living with disability and neurodiversity, and or have family and caring responsibilities. Likewise we welcome applications from people of varied sex, religion, gender identity, age and sexuality.