Account Manager

4 days ago

Melbourne, Victoria, Australia Diplomat Group Full time $90,000 - $120,000 per year

About Diplomat Blades

We've been in the game for over 50 years and we're still sharpening our edge. At Diplomat Blades, we supply Australia's best cutting tools, utility blades and safety knives to industries, retailers and big-name brands you'd definitely know. We're known for quality, innovation and service that actually delivers. And now we're looking for an Account Manager with hustle to join our crew and help us level up.

The Role

Think of this as sales meets service. As our new Account Manager, you'll be the go-to person for a mix of accounts. You'll chat with customers, jump on leads, send quotes that land, and keep everything ticking along in the background. It's all about building real relationships, spotting opportunities and making things happen from behind the desk. If you're a natural communicator who gets a kick out of turning conversations into results, you'll love it here.

What you'll do

  • Take care of your own portfolio of accounts and grow them over time
  • Turn inbound enquiries into long-term customers who keep coming back
  • Deliver quick quotes, send out product info and keep clients happy
  • Stay on top of the details with CRM and SAP data (don't worry, we'll show you the ropes)
  • Bring fresh ideas for sales campaigns and customer experience

What we're looking for

  • Experience in internal sales, account management or customer service
  • A people person who loves a good chat, whether it's over the phone or email
  • Organised and ready to juggle a few things at once
  • Tech confident and happy to pick up new systems quickly (SAP experience is a bonus)
  • Detail focused but also driven to go after opportunities and achieve goals
  • Positive vibes only – we love a can-do attitude

Why you'll love it here

At Diplomat Blades, you won't be a small cog in a big machine. You'll be part of a close-knit team where your ideas matter, your wins are celebrated and your growth is supported.

We've been around for decades, but we're always evolving, and you'll get to be part of the next chapter.

If you're ambitious, love people and want to take your sales career up a notch, we want to hear from you.

Apply now and let's grow together.

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