Office Administration
4 hours ago
About Us
Giorgio Dental Laboratory has been supporting dentists with high-quality restorations for over 40 years. We are a family-run business built on precision, teamwork, and exceptional customer service. Our modern, full-service laboratory combines craftsmanship with cutting-edge technology to deliver consistent quality to our valued clients.
About the Role
We are seeking a motivated and proactive Office Administration & Production Support Coordinator join ourfriendly team.
This diverse role combines administration, customer service, and logistics — supporting both the front office and production areas to ensure smooth daily operations.
You'll play a key part in managing workflow through the lab, assisting with client communication, and coordinating the dispatch and delivery of dental cases.
Key Responsibilities
- Provide administrative and customer service support across departments
- Accurately enter and manage client cases in the Laboratory Management System
- Liaise with dentists and technicians to confirm details and instructions
- Prepare and dispatch completed dental cases, ensuring accuracy and timeliness
- Plan daily delivery routes and manage incoming/outgoing deliveries
- Generate invoices, quotations, and workflow reports
- Answer phones, manage emails, and handle client enquiries with professionalism
What We're Looking For
- Experience in administration, customer service (dental/medical preferred but not essential)
- Minimum of 1-2 years' administration experience required
- Minimum of 1-2 years' customer service experience required
- Strong attention to detail and organisational skills
- Confident communication and a proactive attitude
- Ability to multitask and work well under pressure
- Comfortable with computer systems and process management
- Positive, team-oriented mindset with a good sense of humour
Why Join Us
- Supportive, family-run environment where your contribution is valued
- Modern, well-equipped laboratory with a close-knit and professional team
- Training provided — no prior dental experience required
- Long-term career growth opportunities in a stable, respected business
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