Business Administration

8 hours ago

Coburg, Victoria, Australia Giorgio Dental Lab Full time $60,000 - $80,000 per year

About Us

Giorgio Dental Laboratory has been supporting dentists with high-quality restorations for over 40 years. We are a family-run business built on precision, teamwork, and exceptional customer service. Our modern, full-service laboratory combines craftsmanship with cutting-edge technology to deliver consistent quality to our valued clients.

About the Role

We are seeking a motivated and proactive Business Administration & Production Support Coordinator join ourfriendly team.

This diverse role combines administration, customer service, and logistics — supporting both the front office and production areas to ensure smooth daily operations.

You'll play a key part in managing workflow through the lab, assisting with client communication, and coordinating the dispatch and delivery of dental cases.

Key Responsibilities

  • Provide administrative and customer service support across departments
  • Accurately enter and manage client cases in the Laboratory Management System
  • Liaise with dentists and technicians to confirm details and instructions
  • Prepare and dispatch completed dental cases, ensuring accuracy and timeliness
  • Plan daily delivery routes and manage incoming/outgoing deliveries
  • Generate invoices, quotations, and workflow reports
  • Answer phones, manage emails, and handle client enquiries with professionalism

What We're Looking For

  • Experience in administration, customer service (dental/medical preferred but not essential)
  • Strong attention to detail and organisational skills
  • Confident communication and a proactive attitude
  • Ability to multitask and work well under pressure
  • Comfortable with computer systems and process management
  • Positive, team-oriented mindset with a good sense of humour

Why Join Us

  • Supportive, family-run environment where your contribution is valued
  • Modern, well-equipped laboratory with a close-knit and professional team
  • Training provided — no prior dental experience required
  • Long-term career growth opportunities in a stable, respected business

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