Relationship Manager

• Permanent Full-time Position (5 days a week)
• Work in the Member Experience & Support Department 
• Flexible and Hybrid Working Environment 
• Paid parental leave
• Paid study leave and professional membership subsidies

About Us:

The Law Institute of Victoria (LIV) is the state's peak body for lawyers. Representing more than 21,500 members the LIV's purpose is to be the dynamic leader and innovator of the legal profession; support and inform members; raise the profile and standing of the legal profession; and advocate justice for all.

Position Overview:

Reporting to the Head of Member & Employer Engagement, the primary objectives of this position are to manage the LIV's relationship with the Regional and Suburban Law Associations, Diversity Law Associations and Employers to strengthen relationships, promote the value of LIV membership, support, services and products across all areas of the organisation.

The role will interact with the legal profession and LIV members across Victoria, with the incumbent being responsible for liaising with and understanding the needs of the profession, ascertaining stakeholder needs and directing clients into existing support, services and products that will meet their current and future needs.

The role also requires significant interaction across all LIV Business Units working with department General Managers to achieve mutually beneficial outcomes for members and for the LIV.

Key Responsibilities Include:

• Implement an LIV Regional & Suburban Law Association (RSLA) Engagement Plan, including operational delivery, coordinating RSLA engagement across LIV business Units and maintaining an RSLA (rolling) Calendar of activities
• Establish, build and maintain relationships with employers, leveraging established relationships with Regional and Suburban Law Associations across Victoria to support member retention initiatives & drive member growth
• Manage and maintain relationship with Diversity Law Associations on behalf of the LIV to support engagement with practitioners
• Ensuring appropriate insights from law associations is shared with key stakeholders within the LIV
• Establish, build and maintain relationships with employers in regional and suburban locations with a focus on driving member retention and engagement
• Identify and engage employers to act as PLT work placement hosts, in collaboration with ACAP as part of our broader employer engagement strategy
• Consolidate Employer and member feedback and report regularly to the LIV CEO, Senior Leadership Team (SLT) Head of Member & Employer Engagement and all relevant internal stakeholders

To be considered for this role, you will demonstrate: 

Essential: 

• Proven experience in initiating, building and maintaining relationships with external stakeholders (members, employers, universities, allied)
• Experience driving membership acquisition, retention and engagement strategies to deliver value
• Strong customer focus orientation
• Strong influencing and persuasion skills demonstrated together with excellent interpersonal, storytelling, verbal and written communication skills with the ability to develop and maintain positive relationships and communicate effectively with colleagues and clients
• Strong presentation skills
• Highly developed project management skills and financial experience including ability to plan, implement, follow-through and complete to deadlines.
• Ability to travel to regional Victoria to support engagement activities

Desirable:

• Knowledge of the legal profession, membership organisations and engagement strategies
• Background in the legal profession advantageous
• Relevant Tertiary qualifications highly desirable

The LIV encourages applications from Aboriginal and Torres Strait Islander origin, LGBTIQ+ communities and from diverse cultures, language groups, and people with disabilities.

If you are interested in joining a highly respected membership organisation that values respect, integrity, collaboration, accountability, curiosity and a focus on service excellence, please apply now

How to Apply:

• Please include a cover letter, together with your CV.
• Applications close on Friday 21 November 2025 at 5PM.
• Applications may be considered and progressed prior to the close date.