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Business Support Officer

2 weeks ago


Brisbane, Queensland, Australia Queensland Police Service Full time $104,000 - $130,878 per year

As a Business Support Officer, you will support the State Custody Unit in the completion of custody analysis, reporting, stakeholder engagement and the delivery of initiatives focused on improving custody services with a view to continual improvement. The role involves conducting analysis of data, preparing briefing and reports, assisting in the development, review and implementation of policy and procedure guidelines all supporting custody operations statewide. You will collaborate with key internal and external stakeholders to ensure initiatives align to broader government strategies on the management of persons in custody.

Your key accountabilities

The core capability requirements for this role are:


• Provide high level administrative support services to the Inspector, State Custody Unit, including building maintenance and security, filing and retention, disposal, or destruction of records in accordance with QPS procedures.

• Monitor the administration in box and maintain data management, including tracking correspondence, monitoring systems and distribution of correspondence.

• Liaise with a range of stakeholders on behalf of senior management and negotiate with internal and external clients in relation to the procurement of services, equipment, and supplies.

• Manage the administration of diaries, meetings, conference, and other executive events, ensuring that supporting documents, agenda papers and reports are available as necessary.

• Maintain and monitor rosters within leave management systems, including the monitoring of absenteeism trends and auditing of leave.

• Work collaboratively with stakeholders in providing urgent assistance and support as required by the Inspector, State Custody Unit.

Role Requirements

Technical/ Operational/ Educational experience


• Familiarity with the Microsoft suite of products including excel, teams, outlook and word is desirable.

Applications to remain current for 12 months.