Community Service Administration Assistant

Community Service Administration Assistant
Metro East & West Community Corrections Districts
Employment type – Create talent pool for ongoing and temporary vacancies
Salary - $84,659 - $92,701 pa plus superannuation & leave loading
Locations – Metropolitan East & West Community Corrections Districts
Bankstown, Blacktown, Burwood, Campbelltown, City (Darlinghurst), Fairfield, Hornsby, Leichhardt, Liverpool, Long Bay (Malabar), Mount Druitt, Parklea, Parramatta, Penrith, Silverwater, St Leonards, Sutherland, and Windsor. Check out our Metropolitan Office Locations.

Your role
Assess and refer offenders to community agencies and undertake site inspections to ensure compliance with requirements under the Work Order Program.

Provide administrative and clerical support to the Work Order Scheme by undertaking various duties to ensure the efficient operation of the Work Order Program.

What You'll Do
As part of the Community Service Team in Community Corrections, you will;

• Conduct induction interviews/work placement assessments and inspections and allocate clients to appropriate agencies through written instructions.
• Identify and induct potential agencies into the work order scheme to ensure there is an availability of agencies to sustain the demand for work orders
• Allocate offenders to suitable work locations and monitor their ongoing attendance and progress at the work location.
• Co-ordinate and maintain computerised and manual attendance records for offenders placed at worksites and collect the hours worked by clients, record data and generate reports.
• Undertake work, health and safety site inspections of agencies to establish suitability for the work order program.
• Manage client and agency enquiries regarding placements, absences, appointments and other general enquiries relating to the work order program
• Prepare relevant papers for in order to assist the Community Service Organiser in court preparations.
• Participate in meetings with Community Service Organiser, Community Corrections manager and field officer to coordinate the operations of the work order program.
• The role is responsible for prioritising his/her workload and task delivery is predetermined by the developed systems and policies as laid down in the procedures manual and local procedural directives of the Community Service Organiser and/or Manager.
• The role is generally is the first point of contact for any enquiries concerning the work order program and exercises discretion in regard to deciding which matters should be referred elsewhere.

You'll be part of a supportive team environment where collaboration and mutual support are key to success. The role promotes a culture of wellbeing through shared responsibility and strong team connection. You'll report to the Community Service Organiser, with overall supervision provided by the Manager, Community Corrections.

What We're Looking For

• Sound knowledge of the philosophy and obejctives of the Work Order Scheme and relevant acts and regulations.
• Knowledge of Workplace, Health and Safety issues to undertake inspections to establish suitability of the agency for Community Service Work.
• Current driver's licence and have a willingnedd/ability to drive within NSW.
• Successful completion of the community service training.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer
We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters
Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community.

CSNSW provides reports and advice to courts and releasing/parole authorities and assesses offenders in the community and in custody for relevant interventions to reduce their risks of reoffending. CSNSW works in partnership with other government and non-government justice and human services agencies to support victims, facilitate restorative justice and promote reintegration.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Sunday, 31 August 2025 at 11.59pm AEST.
Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring managers Sam Hasham via email or Ashan Ponniah via email

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Pologa Mase on or via Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.
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