Administrative Assistant

7 days ago

Parramatta, New South Wales, Australia Parramatta Motor Group Full time $60,000 - $80,000 per year

Outstanding Customer Service skills?

·
Excellent organisation and time management skills

·
Automotive industry experience preferred, but not essential

·
Parramatta Motor Group wants YOU

We are a leading automotive dealership group committed to delivering exceptional customer experiences, maintaining the high safety standards, and maximising performance across all areas of the business. With a strong reputation in the industry and partnerships with major vehicle manufacturers, we pride ourselves on creating a safe, efficient, and customer-focused workplace.

We are seeking a motivated and detail-oriented 
Administrative Assistant
 to join our team. This role will play a key part in coordinating workplace health and safety (WHS) compliance across our dealerships, while also supporting improvements in our 
Customer Satisfaction Index (CSI)
 results. You'll be working closely with management and department teams to ensure compliance, strengthen customer experience, and help us achieve maximum incentives and rewards from our vehicle manufacturer partners – including 
Ford, Hyundai, Kia, Nissan, Suzuki, Chery, Mitsubishi, Honda, BYD, Jeep, and Leapmotor.

We are looking for someone with previous experience in a customer service role who is looking to step up with a new challenge. While previous automotive dealership experience is preferred, full training and support will be provided to the successful applicant.

Essential skills and attributes include
:

  • Competent computer skills
  • A passion for people
  • A reliable and honest work ethic
  • Confident communication skills
  • Excellent organisation and problem solving skills
  • The ability to work autonomously and in a team

Responsibilities of the role will include
:

  • Coordinate workplace health and safety policies and procedures, and take reasonable care to maintain a safe work environment.
  • Promote a positive safety culture across the business.
  • Monitor & track CSI scores.
  • Work closely with department managers to improve customer experiences & implementing WHS process.
  • Provide updates and feedback to management on customer satisfaction results and WHS compliance.

This is a full time permanent role working Monday to Friday.

If you're passionate about workplace safety 
and
 driving exceptional customer satisfaction results, we'd love to hear from you. At Parramatta Motor Group, we're proud to offer opportunities that go beyond being 'just another job'. We offer rewarding careers with real potential.

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