Senior Property Manager

1 week ago

Melbourne, Victoria, Australia Tiga Full time $90,000 - $120,000 per year

Senior Property Manager – Join Tiga

We're Tiga, a Melbourne-based property agency with a strong foundation in both commercial and residential real estate. Our culture is ambitious yet supportive, built on care, accountability, and long-term growth.

We're seeking a Senior Property Manager to lead our residential portfolio, oversee a small team, and drive the next phase of growth. This is a hands-on leadership role where you'll balance day-to-day management with forward-looking strategy. You'll have the opportunity to work with top-tier clients and high-net-worth private family offices across a diverse portfolio.

The Role

In this role, you'll manage the full scope of residential property management, including:

  • Building strong relationships with landlords, tenants, trades, and internal teams
  • Overseeing arrears, lease renewals, inspections, maintenance, and conflict resolution
  • Preparing leases, notices, authorities, VCAT documentation, and compliance reports
  • Representing landlords confidently at VCAT hearings
  • Mentoring, training, and supporting junior staff
  • Setting and tracking portfolio KPIs and performance targets
  • Staying across the Residential Tenancies Act and ensuring compliance
  • Identifying opportunities to grow and improve the property management division
  • Reporting directly to a diverse investor base, including private individuals, family offices, and institutional stakeholders

Office presence is important for onboarding and integration, though flexibility is available for the right candidate.

What You Bring

  • Valid Agent's Representative Certificate (essential)
  • 5+ years' experience in residential property management, ideally with leadership responsibilities (3+ years may be considered for outstanding candidates)
  • Strong working knowledge of the Residential Tenancies Act (Vic)
  • Demonstrated VCAT experience (document preparation & representation)
  • Excellent communication, organisation, and conflict resolution skills
  • Ability to manage competing priorities and meet deadlines
  • Proactive, client-focused approach to problem solving
  • Tech-savvy with experience across property management systems

Systems we use:

  • Console & PropertyTree (CRM)
  • InspectionExpress (inspections, reports)
  • InspectRE & Ignite (leases)
  • Microsoft Office Suite

Why Tiga?

At Tiga, you're not just another cog in a big agency machine — you're part of a close-knit team that genuinely cares about each other's success. We back our people with trust, flexibility, and the tools to thrive.

  • Competitive salary + super
    ($75,000 p.a. + super + incentives/commissions) — we value your experience and reward it fairly
  • Supportive leadership
    — approachable directors who are hands-on and invested in your growth
  • Warm culture
    — a collaborative environment where wins are celebrated, challenges are shared, and support is always close by
  • Autonomy with backing
    — freedom to run your portfolio your way, with admin and team support when you need it
  • Career growth
    — the chance to help shape and scale our property management arm as we continue to expand
  • Work environment
    — a premium Melbourne CBD office, balanced with flexibility and a focus on well-being

We're proud of the culture we've built: professional, ambitious, and human. We're looking for someone who values the same.

What You Can Expect from Us

At Tiga, you'll step into an entrepreneurial and collaborative environment where ambitious people bring out the best in each other. You'll be encouraged to develop your strengths, expand your skills, and build a career full of variety and opportunity.

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