Office Administrator

2 days ago

Sydney, New South Wales, Australia Australian TFP inc. Full time $55,000 - $70,000 per year

Position Purpose

The Office Administrator plays a vital role in ensuring the smooth operation of the organisation's daily activities. This position is responsible for providing high-quality administrative support, managing phone enquiries, and coordinating office systems and tasks. As part of a mission-driven non-profit, the Office Administrator will support staff, volunteers, and stakeholders with professionalism, efficiency, and a strong service ethic.


Key Responsibilities:

Reception & Phone Calls

  • Answer and direct calls in a courteous and professional manner (as required).
  • Respond to general enquiries efficiently by phone and email, and redirect them appropriately.
  • Greet and assist visitors in a friendly and professional manner.

General Office Administration

  • Provide day-to-day clerical support, including photocopying, scanning, filing, and correspondence.
  • Manage incoming and outgoing mail, deliveries, and courier services.
  • Monitor and maintain office supplies and inventory, ensuring resources are stocked and cost-effective.
  • Ability to learn and master new systems efficiently.

Records & Data Entry

  • Maintain accurate filing systems (both electronic and physical).
  • Enter and update data, ensuring accuracy and integrity across organisational records.
  • Generate letters from templates and conduct mail merges for bulk correspondence.
  • Maintain electronic data accuracy for reports, mailing lists, and datasets.
  • Support compliance with confidentiality, privacy, and data security policies.

Team Support

  • Provide administrative support to staff, management, and volunteers as required.
  • Assist with the organisation of events, campaigns, and other initiatives.
  • Undertake other duties as directed in line with the organisation's mission.

Skills & Experience
  • Previous experience in office administration or a similar role.
  • Strong communication and interpersonal skills, with a polite and professional phone manner.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office technology.
  • Excellent organisational and time management skills, with the ability to prioritise competing tasks.
  • High accuracy and attention to detail in document preparation and data entry.
  • Ability to work independently and collaboratively in a small team environment.
  • Commitment to the mission and values of the organisation.

Qualifications
  • Certificate III/IV in Business Administration (or equivalent experience) desirable.

Personal Attributes
  • Reliable, proactive, and adaptable to changing priorities.
  • Friendly and approachable with a strong customer service orientation.
  • Discreet and trustworthy in handling confidential information.

To Apply: Please send your cover letter and CV to .ORG.AU

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