Receptionist - Psychology Clinics

5 days ago

Brisbane, Queensland, Australia Brisbane City Psychologists Full time $45,000 - $65,000 per year

REPECTIONIST

Part-time Permanent | Mon to Fri 30 hrs per week | Brisbane CBD

Role Overview

We are seeking a passionate and dedicated Receptionist to join our dynamic team. This role presents an exciting opportunity for candidates seeking to deepen their knowledge in psychology or pursue a career path in health administration and management. As a key member of our team, you will play a vital role in ensuring the smooth operation of our practice and delivering exceptional service to our clients, the psychologists, and their patients.

Key Responsibilities

  • Warmly greet patients upon arrival and provide them with attentive assistance.
  • Schedule follow-up appointments effectively.
  • Handle invoicing and billing processes accurately and efficiently.
  • Manage incoming phone calls and emails in a timely manner.
  • Assess Mental Health Care Plans, ensuring compliance.
  • Oversee psychologists' calendars and waiting lists to promptly offer any cancellations to other patients, ensuring efficient scheduling and optimal use of available appointments.

Requirements and Attributes

  • Ability to work Monday to Friday from 1:30 pm to 8 pm (30 hours per week).
  • Previous experience in reception or customer service roles within the Medical or Health Industry is highly desirable, showcasing familiarity with industry-specific protocols and procedures.
  • Demonstrated exceptional customer service skills, characterised by a friendly and approachable demeanour that fosters positive interactions with patients and colleagues.
  • Ability to thrive in a fast-paced, dynamic, and evolving environment, adept at adapting to changing circumstances while maintaining productivity and professionalism.
  • Discretion and integrity, possessing the capability to handle sensitive and confidential information with the utmost professionalism and confidentiality.

Benefits We Offer

  • A comprehensive and supportive training program designed to facilitate your professional development and enhance your skill set.
  • Opportunities for growth and advancement for individuals who demonstrate dedication, capability, and potential.
  • A friendly and inclusive workplace culture where every team member is valued and respected.
  • Convenient central locations in Brisbane CBD, complemented by excellent end-of-trip facilities, ensuring a seamless transition to and from work.

Additional Information

  • The Receptionist role is a permanent part-time position of 30 hours per week.
  • Student applications are welcome; however, candidates must be able to commit to a permanent arrangement of work hours as described above.
  • This position is unsuitable for students seeking casual and flexible work hours or those requiring flexibility to accommodate changing University timetables.

If you believe you are the ideal fit for this role, we eagerly await your application. We look forward to hearing from you

APPLY TODAY

Apply via our Careers Page here

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