Clinic Receptionist
2 days ago
About the role
Emmeco Specialist Group is seeking an experienced Health Clinic Receptionist / Administrator to join our team on a casual basis (24 hrs per week). This is an exciting opportunity to play a key role in the smooth running of our busy ADHD clinic located in Brisbane. As the first point of contact for our patients, you will be responsible for providing exceptional customer service and administrative support to ensure our patients receive the best possible care.
What you'll be doing
- Greeting patients and managing the clinic's reception area in a friendly and professional manner
- Scheduling appointments, managing patient records and maintaining up-to-date patient information
- Handling inquiries, booking appointments and responding to patient requests in a timely manner
- Assisting with general administrative tasks such as data entry, filing and inventory management
- Providing support to the clinical team as required
- Ensuring compliance with all relevant policies, procedures and regulatory requirements
What we're looking for
- Previous experience in a similar medical reception or administrative role, preferably within a healthcare setting
- Strong communication and customer service skills, with the ability to interact with patients in a compassionate and professional manner
- Excellent organisational and multitasking abilities, with the ability to prioritise tasks and work under pressure
- Proficient in using medical software (XESTRO preferred) and standard office productivity tools
- A passion for healthcare and a commitment to providing the highest level of patient care
What we offer
At Emmeco Specialist Group, we are committed to supporting our employees and providing a positive work environment. We offer a range of benefits, including:
- Competitive hourly rates and access to casual work opportunities
- Ongoing training and development opportunities to support your career growth
- A supportive and collaborative team environment where your contributions are valued
- Opportunities to work with a diverse range of patients and healthcare professionals
About us
Emmeco Specialist Group is a leading provider of specialist ADHD, psychiatry and psychology services in Queensland and throughout Australia via telehealth options. With a strong focus on patient-centred care, we are dedicated to delivering the highest quality healthcare to the communities we serve. Our team of experienced and passionate healthcare professionals are committed to making a positive difference in the lives of our patients.
If you're looking for an exciting and rewarding opportunity to join a dynamic healthcare organisation, we encourage you to apply now.
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