Operations Manager

2 weeks ago

Bankstown, Australia Toll Group Full time $90,000 - $120,000 per year
About the RoleKey Responsibilities
  • Oversee day-to-day operations and ensure training schedules are met through effective planning, resource management, and coordination.
  • Lead a team including the Training Administration Officer and Operations Officer to support seamless training delivery.
  • Manage scheduling systems, training record databases (Air Maestro), and assist with Learning Management System (LMS) functionality.
  • Coordinate and communicate daily and weekly operational schedules to internal and external stakeholders.
  • Anticipate and resolve resourcing conflicts in a fast-paced, dynamic training environment.
  • Represent ACE-TC in operational meetings and briefings, and chair regular coordination groups.
  • Support strategic commercial activities and assist the General Manager with third-party client requirements.
  • Foster a high-performance team culture built on accountability, inclusion, and continuous improvement.
  • Promote and lead the safety culture in line with Toll's values and policies.
To be successful in this role, you will bring:
  • Proven experience in managing complex operations, ideally within aviation, Defence, or training sectors.
  • Experience with scheduling, resource planning, and operational systems.
  • High-level organisational and time management skills.
  • Strong stakeholder engagement and communication skills across all levels.
  • Demonstrated leadership and people management capability.
  • Proficiency in Microsoft Office; aptitude for learning new systems such as LMS and Air Maestro.
  • Conflict resolution, coaching, and performance management experience. High-level organisational and time management skills.

Toll Group

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