Operations Manager

6 days ago

Bankstown, Australia eStore Logistics Full time

Lead and develop high performing teams
- Competitive Salary, team recognition days and EAP
- Career Development and pathway to DC Management

As an equal opportunity employer, e-Store is committed to creating an inclusive and diverse workforce where all employees are encouraged to reach their full potential, and individual differences are celebrated.

**Who are we?**

eStore Logistics is the market leading eCommerce and omni-channel third-party Logistics provider (3PL). We are a tech enabled logistics leader, having a strong reputation as the trusted fulfilment partner for our clients which include Australia’s largest pure play online retailer, Australia’s largest online furniture retailer, more than 10 of Australia’s top 50 eCommerce businesses and many iconic retailers which have a retail store and eCommerce presence.

We are a team of energetic professionals with a key focus on rapid growth and expansion, through investing in and empowering our people to achieve excellence. The business is rapidly expanding and currently has 8 fulfilment centres (FC) across Australia. eStore Logistics has recently introduced Australian-first goods to person picking technology that utilises autonomous mobile robots at its Victorian sites and continues to cement itself as a market leader in the 3PL space.

We set the bar high, are outcome-focused and love action-oriented people who are obsessed with great outcomes We embrace change, as there are no maps for where we are going. This isn’t for everyone.

**What are we looking for?**

The role of Operations Manager is to direct, coordinate, supervise and achieve service objectives with regard to all site operations, ensuring that tasks are completed in the safest and most efficient manner in line with agreed standards in operational procedures, strategy and in a manner ensuring regulatory and legislative compliance at all times.

**What will you do?**
- You will be responsible for the team processing all inbound deliveries to prepare them for order fulfillment activity, and/or for the team fulfilling outbound orders in a manual environment
- You will be responsible for monitoring labour resources and pulling necessary levers to deliver a cost-effective, efficient operation.
- You will work with your manager to identify and continuously improve the operation to deliver the highest levels of client satisfaction.
- You will support the growth of the operation and provide value in process, facility and other operations improvement initiatives.

**What skills will you have?**
- Minimum 3 years’ experience in a similar role within ecommerce (AMR is a bonus)
- Interpersonal and communication skills, both oral and written
- Ability to train and develop team members to uphold policies and procedures and achieve kpi’s
- Understanding of Warehousing and Management systems (Manhattan is a bonus)
- Ability to use various pick technologies
- Organised and able to manage competing priorities under pressure
- Proven problem-solving ability
- Data driven and strong analytical skills
- PNL management and cost control
- Safety management and reporting
- Relationship building and stakeholder management

**Additional requirements**:

- Prepared to undertake any additional training to complement the operation
- During short peak periods there may be a requirement to work weekends and after hours

**How to Apply**

Please click on the link and follow the prompts.
We can't wait to meet you

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