Manager Sales

ROLE:
Manager Sales and Experience Training

Location:
Chullora / Zetland

Role duration:
Perm

Volkswagen Group
is one of the world's leading automobile manufacturers, employing more than 600,000 people globally and selling its vehicles in more than 150 countries. The wholly-owned subsidiary has its National Sales Centre based in Sydney home to some of Australia's most recognisable brands which include Audi, CUPRA, Skoda and Volkswagen.

Why Group Aftersales Training?
The Group Aftersales team is focused on delivering an exceptional ownership experience for customers with Volkswagen, Škoda, CUPRA and Audi vehicles. The team works closely with our dealer network to ensure vehicle servicing, repairs, maintenance, spare parts, accessories, technical support, training and customer care are delivered to the highest standards for our customers.

About Your New Role
We're excited to offer this opportunity due to an internal movement within the team. As the Manager, Sales and Aftersales Training, you will lead the non-technical Sales and Aftersales training functions across Volkswagen, Škoda, and CUPRA brands. Your role will be pivotal in shaping and delivering high-impact training programs that support both dealer network performance and Volkswagen Group Australia's strategic goals

Your Main Responsibilities Will Include

• Lead the development, evolution, and delivery of non-technical Sales and Aftersales qualification programs.
• Manage a high-performing training team to ensure consistent and effective program execution.
• Leverage customer experience data and stakeholder feedback to design training that meets both dealer and business needs.
• Drive continuous improvement of training materials, programs, and the learning management system in collaboration with the Group Training Administration & Marketing team.
• Build and maintain strong partnerships with external training providers and vendors.
• Foster effective internal relationships across all brand stakeholders to ensure alignment and successful training outcomes.
• Oversee budget planning and management, including expenditures, purchase orders, invoicing, and performance reporting.
• Collaborate with senior leadership to evaluate training effectiveness and identify opportunities for innovation.

About You
To succeed in this role, you will need to possess the following:

• Background in Dealer Operations, Marketing, Product Marketing, CRM, and ideally within Sales, Aftersales, and Marketing functions.
• Demonstrated experience in designing and delivering training programs, particularly in product, sales, and/or aftersales domains.
• Exceptional communication and negotiation skills, with the ability to convey complex information clearly and persuasively.
• Advanced stakeholder management and influencing skills, with a track record of building strong relationships across diverse teams and levels.
• Strong analytical and problem-solving abilities, with a keen attention to detail and a practical, operational mindset.
• Knowledge of Learning & Development systems and training methodologies, including hands-on experience with Learning Management Systems (LMS) and digital training too

Our Benefits, Rewards And Recognition Include

• A culture of continuous learning, growth and development. You will receive access to LinkedIn Learning and personal development opportunities which is why over 25% of our vacancies are filled by internal candidates
• Flexible working arrangements with our hybrid work model balance office and home for ways of working along with remote location working arrangements for up to 10 days anywhere in Australia
• Additional leave including VGA Day paid leave day, birthday leave and paid parental leave of up to 20 weeks at full pay or up to 40 weeks at half pay
• Annual fitness and wellbeing subsidy towards a facility of your choice
• Access to the VGA Car Lease Program
• Discounts on Audi, Cupra, Skoda and Volkswagen car purchases
• Free entry to Dubbo and Taronga Zoo for you and your family
• Work in an award winning state of the art newly refurbished building recognised by Master Builders Association Australia – our offices include onsite parking and a convenient location with close proximity to a train station

Why Volkswagen Group Australia (VGA)?
Working at VGA provides opportunities for growth, personal development, and career opportunities, we also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation.

If this sounds like the role and place for you to drive your career to great heights with a world-class organisation,
APPLY NOW
Volkswagen Group Australia is an equal opportunity employer in each jurisdiction that it operates. We encourage and value applications from all diverse perspectives, experience and backgrounds.

To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.

Successful applicants will be required to complete background checks through our external provider as a condition of employment.

If we can provide support with access requirements throughout the recruitment process or answer any role specific enquiries, please reach out to the VGA HR Team via .