Administration Assistant

2 weeks ago

Melbourne, Victoria, Australia Novari Collective Full time $45,000 - $65,000 per year

Join a leading Property Styling and Interior Design brand in this critical and varied role, supporting our Senior Stylists, Interiors Designers and Operations team to deliver an exceptional client experience.

About Us:Novari Collective is a long standing and highly regarded Property Styling and Interior Design business in Sydney and Melbourne. Our expert team works closely with leading real estate agents and property vendors to create bespoke property styling solutions that result in successful sale campaigns.

Novari is seeking an Administration Assistant to provide accurate and professional administrative support to our Property Styling and Interior Design team based in Braeside.

Responsibilities:

  • Cultivate and nurture relationships with Real Estate Agents within your designated territory
  • Provide exceptional customer service
  • Assist clients with quote acceptance and payment
  • Organising and tracking job files in a timely manner
  • Ensure all internal paperwork is accurate and timely
  • Monitor and respond to web enquiries
  • Answer incoming calls, monitor and action voice messages
  • Greet visitors to the office
  • Prepare and distribute promotional material as requested by Senior Stylists
  • Organise internal office events such as birthdays, farewells and service awards
  • Ensure the office is kept orderly and stocked
  • Assist the interior design team with stock checks & ordering furniture
  • All other duties as reasonably required that you are skilled and capable of performing
  • Monitor and respond to client feedback and reviews
  • Compile and process invoices for payment in Xero, preparing batch files for approval and execution
  • Support Stylists and the Operations team with various administration tasks

What We're Looking For:

  • Minimum 1 year experience in an administrative support role
  • Proficient with MS Office 365, including intermediate to advanced Excel skills
  • Experience using Xero highly regarded
  • Communicates in a professional and courteous manner
  • Highly motivated to exceed internal and external customer expectations
  • Strong attention to detail
  • Promptly responds to customer feedback and drives quick resolution
  • Conveys a professional and positive manner when interacting with customers and other external parties
  • Able to work under time constraints and be prepared to be flexible to meet the changing needs of the business on a daily basis
  • Continually focused on self-improvement and influences others to ensure quality standards are met
  • Communicates key information to the right people in a timely and succinct manner
  • Supports change and continual improvements
  • Proactively develops solutions to problems or difficulties
  • Shares own ideas and values the ideas and opinions of others
  • Teamwork oriented, collaborates to solve problems and recognises the impact of behaviour and actions on others
  • Proactively helps others and offers assistance whenever possible

Perks and Benefits:

  • Collaborative and supportive culture
  • Opportunities for career development
  • Share our passion for all things design and property

If you would like to be part of a passionate team dedicated to creating stunning spaces, we'd love to hear from you Apply now to join us on this exciting journey.

Novari Collective is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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