Account Manager

Take the next step in your field sales career and lead the customer success, relationship management, business planning and sales for world class consumer electronics products into the biggest retail channels.

Who we are

Directed Electronics is one of Australia's leading developers and distributors of innovative consumer and mobile electronics products. Having over thirty brands and thousands of products sold both through major retailers and direct to the consumer, our products create excitement, bring convenience, and add to the quality of life for all Australians.

Over the last few years, we have grown our brands and product range significantly and are poised for our biggest year to date as we continue to expand into new categories. So, if you're seeking to join a company that is a market leader, offering opportunities for growth and a focus on your development and success, now is the time to join Directed

Meet your new team

Our Retail Sales team drives the growth of our business, working collaboratively with the product development, supply chain and marketing teams to bring new, innovative and in-demand products to the market. With many experienced BDM's, Account Managers across Australia, you'll be joining a highly motivated, fun and supportive team who leverage insights, analytics and network relationships to drive sales growth.

How you will make an impact

As our
Account Manager
, you will focus your efforts to achieve the territory's sales targets through providing exceptional business planning and onsite support to our retail customers, building trusted relationships with store teams to help drive sales of our products in store. This will see you:

• develop and execute a territory wide Business Plan to achieve set targets and KPI's, conducting regular call cycles across customers in your sales territory, arranging schedules to visit stores.
• visiting stores to work with the store managers, franchisees, and key department heads to ensure detailed analysis of key commercial metrics and establish short and long-term strategies to drive success to goals/targets.
• achieve the territory's sales & profitability budgets, obtaining purchase orders during visits.
• merchandise our product range across all customers as required, assisting with product training, POS materials etc.
• attend industry events e.g. trade shows as required to network and build new sales opportunities.
• act as the voice of the customer; sharing and escalating customer feedback to product, marketing, service and admin teams.

The successful candidate

Our ideal
Account Manager
candidate will demonstrate commercial success partnering with independent consumer electronics franchisees and operators, driving activity that contributes to customer success. Additionally, you will:

• have led call planning and completing outbound calls for appointment setting.
• possess exceptional communication skills to engage with store teams including store/department managers, buyers, sales teams etc, assisting in product training and merchandising.
• have B2B retail sales experience, having closed sales and obtained purchase orders during store visits.
• demonstrate successfully meeting and exceeding set KPI's and targets.
• be a self-starter, driven and ambitious to succeed, with your own vehicle and the ability to travel across the state.
• have technical product knowledge of consumer electronics products.

The perks & benefits

Working at Directed means being a part of an innovative company that focuses on your success, wellbeing, growth and development. You will be joining a supportive, culturally diverse and inclusive team of people who all support each other to be our best. There are product discounts, salary packaging options and a whole lot more

This flexible role requires being on the road for customer visits otherwise working from home for planning and completing call cycles, with occasional travel interstate to our Melbourne head office for team events and training. On offer is a highly competitive salary package, car allowance, tools of the trade and a lucrative commission structure.

Next steps

Like what you've read so far? Keen to further your retail Account Management career within our team? APPLY NOW as we would love to see your application to discuss this, or other potential future roles.