Major Account Sales Support

2 weeks ago

Bayswater, Australia DOWELL WINDOWS Full time $70,000 - $80,000 per year

Founded in 1860, Dowell Windows has been in the building industry for over 160 years in the window manufacturing business. We are proudly Australian owned and operated and continue to strengthen in the residential market. Our goal is to provide sustainable windows to our clients in the building industry at the highest standard.

At Dowell, our values - Care, Resilience, Integrity, Collaboration, and Excellence - are essential in guiding our decision-making, actions and the leadership behaviours we want to encourage.

About the Role:

We have an exciting opportunity for a Major Account Sales Support to join our Bayswater team. Reporting to the Major Accounts Manager, you will be the first point of contact for our major customers and sales team for sales queries.

What We Offer:

  • Competitive Salary and Flexible Work Environment
  • Dowell Product Discounts
  • Ongoing Training and Support
  • Career Growth and Development Opportunities
  • Health and Wellness Programs
  • Employee Recognition Programs - Dowell Values Awards, Service Awards

Your key responsibilities will include, but are not limited to:

  • Attending to customer queries via phone and email
  • Visiting customers and engaging with our Customers Building Teams
  • Cross-checking quotes from builders
  • Generating customer quotes through provided plans and information
  • Negotiating with customers and subcontracts on delivery & production dates
  • Managing delivery orders and informing customers of changes
  • Ordering buy-in products and ensuring accurate record keeping
  • Working closely with management to identify & improve projects
  • Ongoing training and development with the potential to progress into a Major Account Manager position

What We're Looking For:

  • Showroom sales/customer-facing experience (preferred)
  • Strong communication skills
  • Attention to detail
  • Be able to juggle tasks and prioritise
  • Open, honest and authentic in your dealings
  • Sound knowledge in Microsoft Excel, Word, Access, Outlook

If you're ready to take the next step in your career with a strong and supportive business, we'd love to hear from you Apply with your resume AND a 100-word or less summary on why you're the perfect fit for this opportunity.

For more information, visit our website:

Job Types: Full-time, Permanent

Pay: $70,000.00 – $80,000.00 per year

Benefits:

  • Employee discount
  • Professional development assistance

Application Question(s):

  • Which Microsoft Office products are you experienced with?
  • Do you have experience in a sales role?
  • How many years' experience do you have as a Sales Support Role?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
  • How did you hear about us?
  • Do you have any experience dealing with the building material market?

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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