Customer Service

4 days ago

Croydon South, Victoria, Australia Nationwide Waste Solutions Full time $45,000 - $60,000 per year

About the role

This is an exciting full-time (Monday to Friday) opportunity to join the team at Nationwide Waste Solutions as a Customer Service / Operations & Sales Support. Based in Croydon South, this varied and customer-focused role will see you providing exceptional administrative, operational support and sales support.

What you'll be doing

  • Providing friendly and efficient customer service, including responding to customer inquiries and managing customer accounts
  • Handling sales administration, such as processing orders.
  • Supporting the operations team with scheduling.
  • Assisting with the coordination of equipment delivery and site set-up
  • Contributing to continuous improvement initiatives to enhance customer experience and operational efficiency
  • Performing general administrative duties, including data entry, filing and other ad-hoc tasks

What we're looking for

  • Previous experience in customer service or administrative support roles.
  • Excellent communication and interpersonal skills, with a proven ability to provide outstanding customer service
  • Strong organisation and time management skills, with the ability to prioritise tasks and work to deadlines
  • Proficient in using Microsoft Office suite, with the ability to learn new systems and software
  • A keen eye for detail and a collaborative, problem-solving mindset
  • A positive, professional and adaptable attitude

What we offer

At Nationwide Waste Solutions, we are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy:

  • Ongoing training and development opportunities
  • Opportunities for career progression within a growing organisation

About us

Nationwide Waste Solutions is a leading waste management and recycling service provider to companies Australia-wide. With a strong focus on customer satisfaction and account management, we pride ourselves on our innovative approach and commitment to delivering reliable, high-quality solutions to our clients. As an employer, we value our people and strive to create a positive, inclusive, rewarding work culture.

Apply now

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