Customer Service Representative

4 days ago

South Melbourne, Victoria, Australia CreativeCubes Full time $45,000 - $65,000 per year
About the Job:

ABOUT THE COMPANY: Our Customer Service Team fosters an inclusive, vibrant atmosphere where diverse individuals and businesses thrive in beautifully designed workspaces. This role is integral to the heart of our rapidly growing company. As we continue to expand, new opportunities for career growth are constantly emerging. We're seeking a dynamic individual passionate about making a difference and eager to contribute to our vibrant coworking environment.
CUSTOMER SERVICE:
  • Proactive Problem Resolution: Anticipate potential customer issues and resolve them swiftly and efficiently.
  • Help create and foster a warm, welcoming, professional environment for internal and external customers.

RESPONSIBILITIES:
  • Attend all daily requirements regarding the space's opening/closing, member requirements, sales leads when required, meeting room bookings, and mail distribution when needed.
  • Work with the Space Team to facilitate internal/external event promotions and foster a community environment.
  • Complete new member induction, onboarding/offboarding processes, and practices that align with organizational procedures.
  • Service meeting rooms with coffee deliveries, introduce clients to the space, and set up the meeting rooms for the space's day-to-day operation.
  • Provide support to the other Team Members and Management to ensure the smooth day-to-day running of CreativeCubes.Co
  • Ensuring the 'Daily Checklist' for your location is completed during the day according to the Space & Organizational.
  • When necessary, assist with projects and support a Business Centre lead with projects when required.

ENQUIRIES AND NETWORKING:
  • We welcome all enquiries showing the highest level of hospitality and following current Procedures.
  • Assist with following up enquiries as directed from time to time.
  • Assist with hosting and organizing networking and community events.

MAINTENANCE:
  • Reporting and completion of all maintenance requests both internally and with building management.
  • Work with other Team Members to ensure the centre is always in excellent condition.

OTHER:
  • Any other duties reasonably requested in line with any of the above.
  • I have read and accept the conditions of the Job Description for the position of Customer  Services Representative as detailed above.

Desired Experience:
  • 2-3 years of experience working a customer service role.
  • University Graduate preferred.
  • Customer Service and sales experience is a must.
  • Hotel Operations or Concierge background is a plus.
  • Strong self-awareness.
  • 2 + years of operational and or facilities management.
  • Demonstrate strong moral values, empathy, passion, career aspirations, and positive living.
  • Strong communication, organization, and project management skills.

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Mouser Electronics Inc. Full time $45,000 - $60,000 per year

    Our Melbourne, Australia office, is searching for a Customer Service Representative that will strive to provide an optimal customer service experience for our customers.  As a Customer Service Representative for Mouser, you will correspond with customers via telephone, email and chat, accurately process various types of customer requests and inquiries...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Hertz Australia Pty Ltd Full time $50,000 - $80,000 per year

    Customer Service RepresentativeFull Time PositionMelbourne, VICHertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia HotDoc Full time $50,000 - $60,000 per year

    Role Purpose & ContextAt HotDoc, our purpose is to enable the best possible patient experience for everyone in Australia. We're passionate about building products that have a real impact on patient health outcomes and delivering services that support the growth and sustainability of Australian healthcare.As a Customer Service Representative at HotDoc, you...

  • Customer Service Representative

    18 hours ago

    Melbourne, Victoria, Australia BlueScope Full time

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Scape Full time $40,000 - $60,000 per year

    THE IDEAL CANDIDATEAre you a passionate Customer Service Representative looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.As a Customer Service Representative, you'll be the face of Scape, delivering top-notch service and support to our residents...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Abco Products Full time $40,000 - $120,000 per year

    Join a national leader in cleaning and hygiene solutions.Abco Products is a leading national supplier of cleaning and hygiene products, proudly serving a diverse range of clients across Australia and New Zealand. We're currently seeking an experienced and enthusiastic Customer Service Representative to join our growing team based in Truganina, VIC.If you're...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Carbiz Full time $27 - $28

    $27-$28 p/h +  Super + APR + Bonus IncentivesFull-time opportunities availableCollaborative team culture and surrounded by like-minded individualsCarbiz is on the lookout for motivated, personable, and detail-focused individuals to join our Operations team as Customer Service RepresentativesAbout Us:Carbiz is proud to be a HRD 5 star employer of choice...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Easygo Gaming Full time $60,000 - $90,000 per year

    Are you someone who excels at connecting with people and turning questions into solutions? Come join our brand new team as a Customer Service Representative where you will ensure our Mandarin speaking customers get the best service in the industry.What you will do:As a Mandarin speaking customer service representative, you'll be the friendly face of our...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Easygo Gaming Full time $40,000 - $80,000 per year

    Are you someone who excels at connecting with people and turning questions into solutions? Come join our brand new team as a Customer Service Representative where you will ensure our Mandarin speaking customers get the best service in the industry. What you will do: As a Mandarin speaking customer service representative, you'll be the friendly face of our...

  • Customer Service Representative Opportunities

    6 days ago

    South Melbourne, Victoria, Australia Kogan Full time $60,000 - $90,000 per year

    We're looking for  customer-centric and solutions-focused team members to help drive the experience Our Customer Care team is our direct eyes and ears to our customers, and the feedback that they receive helps us to constantly improve the customer experience. By striving to make every customer experience a positive one, they're able to facilitate the...