Academic Administrator- Vocational Education

17 hours ago

Melbourne, Victoria, Australia Greenwich English College Full time

Join Greenwich College, one of Australia's fastest-growing education providers and a member of the ASX-listed NextEd Group Limited.

An opportunity is now available for a on-campus Academic Administrator- VET to join our national team in Melbourne. This role will focus on providing Greenwich College (a Registered Training Organisation) academic administrative support and ensuring excellent customer service to students and external clients.

Reporting to the National VET Academic Manager and the Academic Manager at Greenwich College, the VET Academic Administrator will have the following responsibilities:

  • Course progress monitoring, issuance of warning letters and processing of appeal outcomes
  • Preparation of student results spreadsheets
  • Academic counselling
  • Responding to queries from students and internal departments
  • Managing students via STARS and CANVAS (our SMS and LMS)
  • Monitoring attendance and identification of 'Non-Commencement' students
  • Monitoring student's course progress
  • Managing student submissions and outcomes
  • Development and monitoring of student study plan including credit transfers
  • Administer student work placement documents and
  • other administrative academic tasks as required.

The ideal candidate:

  • Has relevant experience in the Vocational Education and Training (VET) Industry, preferably with a CRICOS organisation.
  • Has performed in a similar role in student services or admissions
  • Is sensitive to cultural differences and understands how to address students with different English levels and cultural backgrounds
  • Demonstrates strong administration skills with advanced proficiency in MS Office and/or Google Suite.
  • Is a flexible multitasker and team player
  • Is happy to work in a fast-paced environment where troubleshooting is a must
  • Demonstrates time management and efficiency
  • Shows initiative, discretion and ability to maintain confidentiality
  • Has the ability to work autonomously and at times with little guidance or instruction
  • Has exceptional attention to detail and meticulous accuracy
  • Demonstrates ability to influence, negotiate and engage with a range of stakeholders
  • Has an interest in establishing a friendly and professional rapport in line with Greenwich College values

This is an opportunity for someone wanting to develop professionally within a high-standard educational provider.

If you are interested and confident you are a great candidate for this position, please submit a cover letter and a comprehensive CVdetailing your qualifications, specific duties and responsibilities of your current and previous roles through seek.

Only shortlisted applicants will be contacted. No telephone enquiries, please.

You must be an Australian permanent resident or citizen to apply for this position.  You must also have a current Working With Children Check (upon commencement).

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